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Terminal Manager

3 months ago

Chicago, United States Tornado Bus Company Full time
Job DescriptionJob Description

POSITION SUMMARY:

The job of Terminal Manager must have the ability to work in a fast-paced environment under time pressures. The Terminal Manager must possess excellent communication skills, both written and verbal. Requires experience using computerized ticketing software. The Terminal Manager must think to solve issues quickly and make intelligent decisions. This position reports to the Operations Manager. Duties for this position include but are not limited to:

JOB SPECIFIC RESPONSIBILITIES:

  • Direct day-to-day managerial direction and control of the designated facility to ensure the proficient operation of all terminal activities
  • Responsible for cash management and compliance
  • Operates a cash register and/or credit card equipment
  • Supports marketing and promotional projects for ticketed events/promotions
  • Sells and processes ticket orders via telephone, internet, and over the counter.
  • Responsible for the closing of the Terminal including preparation of cash bank deposits
  • If armor transportation service is not provided, Terminal Manager shall deposit directly to the bank in the nearest location.
  • Communicates information and instruction to terminal personnel (e.g., routes, schedules, price changes, changes in law, company policies, regulations, etc.) for the purpose of advising terminal personnel on a variety of situations that may impact scheduled transportation services.
  • Must have the ability to effectively and accurately communicate all new policies and procedures to terminal personnel and/or clients.
  • Assist in the developmental goals, objectives, policies and priorities of the Company.
  • Must coordinate their employees' schedules, situation, team meetings with all terminal staff
  • Assist other departments/terminals with any operational needs as needed.
  • Must maintain safety standards within the terminal as a high priority (security, fire extinguishers are in working condition, exit signs are lit, etc.)
  • "Ensure logbook ""Hours of Service Training"" for designee who will be assigned to sign off on Operator Pay Sheets in his/her
  • absence."
  • Coordinate with Tornado Bus Company's Training Department/Human Resources Department to ensure all employees have accurate and the most current training associated with the employee's position.
  • Prepare reports for the payroll department which will be submitted weekly on Mondays before noon.
  • Prepare and consult with Human Resources regarding disciplinary actions for terminal employees.
  • Assist in various terminal duties (e.g., ticket sales, money transfers, maintenance of the terminal, etc.)
  • Complies with a variety of data for the purpose of developing formal reports, conveying information and complying with mandated company policy.
  • "Informs Safety personnel of practices and incidents (e.g., rules, regulations, laws, procedures, etc.) for the purpose of providing
  • information for follow-up action and/or proper procedures."
  • Participates in a variety of activities (e.g., meetings, training, etc.) for the purpose of receiving and/or conveying information required to perform job functions.
  • "Recommends policies, procedures and/or actions as needed and/or assigned (e.g., boundary changes, personnel requirements, etc.) for the purpose of providing adequate safety for passengers and/or making decisions that enhance
  • transportation services."
  • Submits daily sales reports to the Operations Manager and Accounting Department
  • Other duties as assigned.

EXPERIENCE:

  • 4 - 6 years of job-related experience preferred.
  • Bilingual required.

EDUCATION:

  • High school diploma or equivalent required.
  • Four-year bachelor’s degree or equivalent experience preferred.