Plumbing Supply Counter Sales Associate

4 weeks ago


New York, United States Linden Blvd plumbing supplies Full time
Job DescriptionJob Description

We are seeking a full-time Plumbing Supply Counter Sales Associate for our Brooklyn location. Qualified candidates will have plumbing knowledge, and/or experience as a plumber. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers. We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service.

 

Responsibilities & Duties:

Promptly and professionally process counter orders by:

Providing product knowledge and technical advice on the appropriate application of products and solutions

Writing orders then prepare order for customer by picking and shipping product

Collect payment by either charging the customer’s account or directing customer to cashier

Coordinating product delivery if requested by customer

Troubleshoot issues and communicate discrepancies to inventory control

Courteously handle customer returns

Provide charge account setup documentation to customers

Maintain currency on product and technical knowledge as well as current construction trends

Additional duties as assigned by Supervisor

Education, Skills, Training, & Experience Requirements:

High School diploma or equivalent

Product knowledge

Customer service skills

You are a team player; willing to go above and beyond to help fellow employees.

 



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