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Plumbing Supply Counter Sales Associate
4 weeks ago
We are seeking a full-time Plumbing Supply Counter Sales Associate for our Brooklyn location. Qualified candidates will have plumbing knowledge, and/or experience as a plumber. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers. We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service.
Responsibilities & Duties:
Promptly and professionally process counter orders by:
Providing product knowledge and technical advice on the appropriate application of products and solutions
Writing orders then prepare order for customer by picking and shipping product
Collect payment by either charging the customer’s account or directing customer to cashier
Coordinating product delivery if requested by customer
Troubleshoot issues and communicate discrepancies to inventory control
Courteously handle customer returns
Provide charge account setup documentation to customers
Maintain currency on product and technical knowledge as well as current construction trends
Additional duties as assigned by Supervisor
Education, Skills, Training, & Experience Requirements:
High School diploma or equivalent
Product knowledge
Customer service skills
You are a team player; willing to go above and beyond to help fellow employees.
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Plumbing Supply Front counter
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