Concur Expense Specialist

2 weeks ago


Boston, United States Connexion Systems & Engineering, Inc. Full time
Job DescriptionJob Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services while treating candidates with the professionalism and respect they deserve.

Concur Expense Specialist
Location: Boston - Hybrid, 3 days in office

  • Experience in Concur
  • Corporate Services
  • Travel/expense experiment
  • Handle day to day inquiries
  • Customer service
  • Review receipts, help resolve, audit
  • Does not have to be in pharma
  • 2-3 years

The Expense Specialist will deliver auditing and operational support to the Global Travel & Expense Team. This role will support the Concur technology lead to enhance and optimize the Concur expense tool. The ideal candidate demonstrates a base level knowledge of Concur and a critical thinking and detail-oriented mindset. The role demands a proven ability to provide expense guidance to users and the ability to audit expenses against policy. Strong communication, collaboration, and stakeholder management are critical.

Key Duties & Responsibilities

  • Manage day to day Concur Expense administration including addressing user inquiries
  • Support Concur technology leader through coordination and execution of Concur process improvements and implementation projects
  • Perform ongoing reporting and accounting review of expenses to identify trends, drive employee behavior and compliance with policies and procedures.
  • Conduct the daily audit of flagged expenses and proactively reach out to employees for resolution
  • Support and maintain PowerBi expense reporting dashboard including accountability for reporting inquiries.
  • In partnership with the Global Travel & Expense team, conduct user training sessions and develop documentation to support user education.
  • Partner closely with other members of the Corporate Services team to deliver a high standard of customer service.
  • Collaborate with cross-functional teams, including IT, finance, and accounting to enable functional alignment.
  • Provide additional support to Global Travel & Expense team members as needed to achieve functional goals and propose opportunities for process improvements.

Required Education Level
Minimum level of education needed (B.S in XX, M.S in XX, Ph.D, etc.).

  • Bachelor’s Degree

Required Experience

  • 3 years of experience in corporate settings
  • Base knowledge of Concur Expense tool
  • Pharmaceutical experience (a strong plus but not mandatory)
  • Experience managing Power  BI dashboards

Required Knowledge/Skills

  • Proficient in Microsoft Office suite (preferably Excel & PowerPoint)
  • Demonstrates excellent verbal and written communication skills
  • Strong attention to detail with ability to think critically to audit reports against policy
  • Advanced analytics and reporting capabilities, experience working in Power BI
  • Demonstrate ability to measure and analyze trends and patterns, and leverage results to determine actionable solutions
  • Ability to navigate and be successful in a fast-paced, time-sensitive, and cross-functional work environment
  • Demonstrate problem solving and critical thinking skills, and ability to compile and assess data to draw conclusions & provide recommendations
  • Ability to build relationships and excel in collaboration with internal peers


Other Requirements
Indicate required certifications, licenses or specialized trainings.

  • Experience with Concur Detect by Oversight or AppZen a plus
  • Concur trainings and certifications
Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

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