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Sales and Customer Service
4 months ago
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Health Benefits
Responsibilities
- Receive a high volume of inbound calls and emails
- Analyze customer needs and recommend appropriate solutions
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintain accurate and detailed records of customer interactions and sales activities
- Collaborate with team members to achieve sales targets and meet company objectives
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
- Previous experience in customer service or sales is preferred but not required.
- Excellent communication skills, both written and verbal
- Strong interpersonal skills and the ability to build rapport with customers
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software applications
- Ability to work in a fast-paced environment and meet sales targets
- Typing skills
- Proficient in Microsoft, Outlook, general computer knowledge
- High school diploma or equivalent