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Inside Sales Customer Service
3 weeks ago
SUMMARY:
The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.
REPORTS TO: Sales Manager
MINIMUM QUALIFICATIONS:
COMPETENCIES
- Communication Proficiency
- Customer/Vendor Focus
- Personal Effectiveness/Credibility
- Technical Capacity
- Teamwork
- Detail-oriented
- Flexibility
PREFERRED QUALIFICATIONS:
- Bachelor’s degree in a technical or business discipline, preferred
- OR equivalent years’ experience
- Two years’ industry specific experience, preferred
WORKING CONDITIONS:
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
COMPENSATION:
The compensation range for this position is $50,000.00 to $65,000.00 annually
BENEFITS:
- Insurance - Medical, Dental, Vision Care for full-time positions
- Insurance - Medical only for part-time positions, 30+ hours/week
- Disability Insurance
- Life Insurance
- 401(k)
- Paid Sick Leave
- Paid Holidays
- Paid Vacation
- Paid Parental Leave
OTHER COMPENSATION:
The following additional compensation may be applicable for this position:
- Profit Sharing
SUPERVISORY RESPONSIBILITIES: NO
ESSENTIAL JOB FUNCTIONS:
- Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
- Writes orders with accuracy and in accordance to all sales policies and procedures
- Maintain current customer base
- Meet established monthly sales goals
- Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
- Communicate process improvement ideas
- Timely follow-up on all customer orders, quotes, and materials
- Maintains up-to-date awareness with new and existing products and services
NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.
CED is an Equal Opportunity Employer - Disability | Veteran
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