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General Manager
2 months ago
Type of Position: Full Time
Do you have a passion for promoting health and wellness? We are looking for vibrant,
energetic, and genuine individuals with a passion for health and wellness to join our
team. If you are committed to helping people improve their well-being and achieve their
health goals, then WE WANT TO HEAR FROM YOU This position offers exciting and
rewarding opportunities to work with a diverse range of clients, lead a high performing
team, grow overall membership and revenue, and set the tone in the studio.
Experience leading a team and having worked in sales, spa, health/wellness/fitness, or a customer service environment is a plus. We offer a Competitive Salary + Incentive Plan + Free Infrared Sauna Membership
Primary Responsibilities:
● Sales and Membership Targets: Drive sales by organizing studio
events, implementing community outreach programs, and building a deep list of
clients to achieve company-set KPIs for revenue and membership retention.
● General Managers provide support to all staffing levels, while working with the
owner to maintain and grow their company and align with its mission, vision and
values.
● Staff Management: Responsible for recruiting, onboarding, and managing all
staff, including coaching them to excel in consultative selling techniques and
taking necessary disciplinary actions with underperforming studio employees.
● Member Engagement and Retention: Develop relationships with members and
guests, greet them by name, and create a high-energy, fun, and engaged
membership culture through contests, promotions, and events to retain members.
● Operational Budgets and Efficiency: Properly manage operational budgets,
ensure cost controls, and meet or exceed all membership targets while
maintaining inventory, facilities, and cleanliness.
● Communication and Leadership: Conduct weekly/monthly staff meetings and
1:1s, and maintain high visibility and positive interaction with guests to lead by
example and foster a positive work culture.
Additional General Manager Duties:
● Promote adherence to company policies and practices: Encourage employees to
follow established guidelines for member check-in, telephone inquiries, guest
registration, cash handling, delinquent accounts, customer care calls, change
requests, memberships, and cancellations.
● Maintain the highest level of customer service when making decisions relating to
clientele and through external communication cycles or automated marketing
systems.
● Ensuring all operations that fall under the facility such as but not limited to:
suites, restrooms, showers, and storage areas are maintained to beem® quality
standards.
Traits for Success in This Role:
● Passionate leadership and management skills.
● Strong work ethic and desire to continually improve skill set through additional
training resources
● Strong interpersonal and communication skills; able to collaborate and set clear
expectations by giving and receiving feedback in an clear and effective manner.
● Understand how to properly take on roles of each staff member in studio
● Positive demeanor; Going the extra mile for employees and members
● Genuine desire to help people achieve their goals in the health and wellness
industry
● Detail-oriented and time efficiency skills to multitask and plan an effective daily
and weekly schedule
Physical Requirements:
● Must be able to handle high temperatures above 135 degrees for short periods of
time.
● Must be able to stand for an extended period of time.
● Must be able to lift up to 25 pounds.
● Must be able to demonstrate the saunas to members, which involves getting in
and out of the sauna and reaching overhead to adjust settings.
● Must be able to bend, kneel, and squat to access and adjust the saunas as
needed.
Why Join the beem® team?:
beem® Light Sauna provides innovative light therapy options as the perfect
essential-care solution. We offer competitive pay along with exceptional benefits &
perks such as:
● Passionate, collaborative work environment
● Free sauna sessions
● Fitness casual dress code
