Inside Sales

2 weeks ago


Nashville, United States W-Music Distribution USA Full time
Job DescriptionJob Description

Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday: 8:00AM – 1:00PM

PTO:  Monthly accrual of PTO 6.67, for a total of 80 Hours per year of PTO

Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance

The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.

Role and Responsibilities

·        Cold calling; making multiple outbound calls to potential clients

·        Respond to incoming calls and emails from prospective dealers

·        Understanding client needs and offering solutions and support

·        Researching potential leads from business directories, web searches, or digital resources

·        Maintaining database (CRM, Excel, etc.) of prospective client information

·        Presenting and delivering information to potential clients

·        Answering potential client questions and follow-up call questions

·        Tracking weekly, monthly, and quarterly performance and sales metrics

·        Enters dealer orders promptly into CRM for processing

·        Follow up with dealer post sales to ensure customer satisfaction

·        Achieve sales and metric goals

·        Obtain and maintains a high level of knowledge regarding product

·        Performs other duties as assigned

Experience in musical accessories and instrument related sales or sales support role

Experience with and deep knowledge of guitars, basses and accessories

·        Comfortable making cold calls and talking to new people throughout the day

·        Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

·        Persuasive and goal-oriented

·        Possesses an energetic, outgoing, and friendly demeanor

·        Eager to expand company with new sales, clients, and territories

·        Self-motivated and self-directed

·        Able to multitask, prioritize, and manage time efficiently

·        In-depth understanding of company services and its position in the industry

·        Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client

·        Ability to work independently or as an active member of a team

·        Previous experience in outbound call center, inside sales experience, or related sales experience preferred

·        Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred


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