Inside Sales
2 weeks ago
Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday: 8:00AM – 1:00PM
PTO: Monthly accrual of PTO 6.67, for a total of 80 Hours per year of PTO
Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance
The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.
Role and Responsibilities
· Cold calling; making multiple outbound calls to potential clients
· Respond to incoming calls and emails from prospective dealers
· Understanding client needs and offering solutions and support
· Researching potential leads from business directories, web searches, or digital resources
· Maintaining database (CRM, Excel, etc.) of prospective client information
· Presenting and delivering information to potential clients
· Answering potential client questions and follow-up call questions
· Tracking weekly, monthly, and quarterly performance and sales metrics
· Enters dealer orders promptly into CRM for processing
· Follow up with dealer post sales to ensure customer satisfaction
· Achieve sales and metric goals
· Obtain and maintains a high level of knowledge regarding product
· Performs other duties as assigned
Experience in musical accessories and instrument related sales or sales support role
Experience with and deep knowledge of guitars, basses and accessories
· Comfortable making cold calls and talking to new people throughout the day
· Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
· Persuasive and goal-oriented
· Possesses an energetic, outgoing, and friendly demeanor
· Eager to expand company with new sales, clients, and territories
· Self-motivated and self-directed
· Able to multitask, prioritize, and manage time efficiently
· In-depth understanding of company services and its position in the industry
· Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
· Ability to work independently or as an active member of a team
· Previous experience in outbound call center, inside sales experience, or related sales experience preferred
· Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred
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