Collections Specialist

4 weeks ago

Radnor, United States Aramsco Full time
Job DescriptionJob Description

  • Record and reconcile incoming customer payments of various types (i.e. ACH, wire, cash and checks)
    Maintain and provide accurate reporting for financial accuracy
    Load and reconcile variances within our automated check receiving process and our ERP
    Record cleared Accounts Payable checks as reported via our bank
    Manage the reporting and posting of returned ACHs and checks
    Reconcile sales tax variances between our sales tax reporting software (Avalara) and the general ledger

 

  • Job Description

    Primary Duties and Responsibilities include the following. Other duties maybe assigned.

    *Review A/R Collection Queue daily and contact customers on delinquent accounts assigned to you.

    *Provides statements/copies of invoices to customers when needed.

    *Responsible for taking credit card payments from customers.

    *Applies out money on accounts.

    *Prepares follow-up collections letters for customer accounts.

    *Responds to telephone inquiries and assists in solving questions related to the status of customer accounts.  

    * Performs research in preparation for updating records, such as tracing customer-mailing address.

    *Problem solving balances on all accounts assigned. 

    * Ensures strict confidentiality of financial records.

    * Answering (customer related) emails via outlook.

    * Performs miscellaneous job-related duties as assigned by Supervisor

  • Secondary Duties and Responsibilities include the following. Other duties maybe assigned.

    * Provide clerical and administrative support to management as requested.

    *Answering Hunt group internal phone line.

    *Credit queue release.

    *Possible finance/lease paperwork support.

    Skills/Qualifications

    * Minimum of 3 years of collections experience is preferred.

    * High school diploma or equivalent.

    * Required to have valid driver’s license and own dependable transportation.

    * Word Processing, Excel, Outlook knowledge, data entry and office skills.

    * Ability to interact and communicate with people over the telephone, often in stressful situations.

    * Strong knowledge of customer services ethics, principles, and procedures.

    * Ability to use independent judgment and to manage confidential information.

    * Ability to multitask and work well in a fast-paced environment.

    * Proficient in administrative and documentation procedures.

    * Strong communication skills written and verbal.

    * High level of organizational skills with great attention to detail.

Company DescriptionAramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and educationCompany DescriptionAramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education

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