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Invoice to Cash Team Lead

3 months ago

Mobile, United States Long's Human Resource Services Full time
Job DescriptionJob Description

Job Title: Invoice to Cash Team Lead

Direct Hire, Hybrid/Must live commutable distance to downtown Mobile, AL

We are seeking a dynamic individual to fill the role of Invoice to Cash Team Lead. This position is pivotal in overseeing the strategic management and day-to-day operations of our billing, credit and collection, and cash application processes. The successful candidate will be responsible for ensuring timely and accurate billings, meeting monthly collections targets, managing new account processing, negotiating with customers, addressing past due accounts, and refining policies and processes.

**Essential Functions:**

- Lead and supervise the Billing, Credit and Collections, and Cash Application team, setting and monitoring monthly department and individual collection goals based on measurable results.
- Manage the day-to-day operations of the team, providing guidance, analysis, and issue resolution.
- Focus on key performance indicators (KPIs) to ensure customer payments are made according to agreed terms.
- Oversee accounts receivable aging, bad debt reserves, and write-offs.
- Support the cash application team to ensure timely and accurate processing.
- Coordinate dispute resolution in collaboration with Sales, Operations, and Legal functions.
- Drive team performance optimization, streamline processes, and implement changes to enhance efficiency. Establish, improve, and document credit and collections-related processes and controls in alignment with Company policies.
- Support the Corporate Controller in cash management and forecasting processes.
- Conduct analysis and maintain a full understanding of the customer base and related risks, reviewing hold and blocked lists.
- Manage interaction and communication with credit and collections agencies.
- Evaluate appropriate staffing levels and facilitate the staffing, training, motivation, and development of the team.
- Demonstrate strong leadership with an analytical, collaborative, and positive mindset.

**Minimum Requirements:**

**Education/Experience/Certification Requirements:**
- Minimum of 5 years of experience in a similar role.
- Bachelor’s/Master’s degree in Business or Accounting.

**Skills/Competencies:**
- Proficiency in MS Excel.
- External and internal customer orientation and engagement.
- Excellent communication, interpersonal, and problem-solving skills.
- Demonstrated leadership and motivational abilities.
- Strong analytical and organizational skills.
- Effective time management capabilities.
- High level of professionalism.
- Sound judgment with the ability to make measured risk decisions.

 

Company DescriptionAbout Long's Human Resource Services

At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.Company DescriptionAbout Long's Human Resource Services\r
\r
At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.