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Front Desk Retail Specialist
4 weeks ago
We are seeking an outgoing and passionate Food Enthusiast Front Desk Retail
Specialist to join our team in our new Gourmet Store. The ideal candidate is a people person
with a deep love for food and a strong background in retail. This role involves engaging with
customers, sharing product knowledge, and providing an exceptional shopping experience.
Responsibilities:
• Welcome and assist customers with a friendly and positive attitude. Share your passion
for food and help customers find products that meet their needs.
• Maintain an in-depth knowledge of our product offerings, including ingredients, origins,
and culinary uses. Stay updated on new products and food trends.
• Drive sales by providing excellent customer service, making product recommendations,
and upselling when appropriate.
• Ensure the store is clean, organized, and well-stocked. Assist with merchandising and
display setup.
• Communicate effectively with customers, team members, and management. Handle
customer inquiries, feedback, and complaints professionally.
• Participate in in-store events, product tastings, and cooking demonstrations. Engage
customers and promote products through interactive experiences.
• Collaborate with the sales team to develop strategies for acquiring new customers and
expanding existing accounts.
• Follow up with leads and prospects to ensure timely progression through the sales
pipeline.
• Meet and exceed sales targets and KPIs on a consistent basis.
• Keep accurate records of interactions and sales activities using our CRM system.
• Stay informed about industry trends, competitor activities, and market developments.
• Participate in sales meetings, training sessions, and workshops to enhance sales skills
and product knowledge.
• Process orders and provide customer support from online store
Qualifications:
• Proven experience in retail environment, inside sales or a similar role preferably in the
food or specialty products sector.
• Enjoy interacting with people and building relationships with customers.
• Ability to work collaboratively with team members to achieve goals.
• Excellent communication skills, both verbal and written.
• Strong negotiation and persuasion abilities.
• Customer-focused with a genuine desire to help clients achieve their objectives.
• Ability to work effectively in a fast-paced, dynamic environment.
• Results-oriented mindset with a strong work ethic and drive for success.
• Proficiency in using CRM software and other sales tools.
• Flexibility to adapt to changing priorities and responsibilities.
avenues of the food industry. We pride ourselves on delivering exceptional products and
maintaining strong relationships with our clients. As we continue to expand our operations, we
are seeking a motivated Food Enthusiast Retail Specialist to join our team.Company DescriptionWe are a dynamic and innovative company dedicated to servicing all\r
avenues of the food industry. We pride ourselves on delivering exceptional products and\r
maintaining strong relationships with our clients. As we continue to expand our operations, we\r
are seeking a motivated Food Enthusiast Retail Specialist to join our team.
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