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Senior Hydraulic Service Technician

3 months ago

Lynchburg, United States Hawkins-Graves, Inc. Full time
Job DescriptionJob Description

Job Description: Senior Hydraulic Service Technician

 

Department: Hydraulic Service Center (HSC)

 

Reports To: HSC General Manager

 

Location: Lynchburg, VA

 

Position Type: Full-Time

 

Company Overview: Hawkins-Graves, Inc. is dedicated to being recognized by our customers, peers, suppliers, and especially our employees as market leaders, providing the highest quality and best value standards in all areas of operation. We are committed to achieving excellence in all that we do, challenging and motivating one another to reach our maximum potential, and providing value-added solutions and an enjoyable, stress-free customer experience.

 

Job Summary: The Senior Level Hydraulic Service Technician at Hawkins-Graves, Inc. will be responsible for diagnosing, estimating, and repairing hydraulic pumps, motors, and hammers. This role demands advanced technical expertise, exceptional diagnostic skills, and the ability to perform precise repairs. The technician will ensure all work is performed to the highest standards, supporting our mission to always exceed the expectations of those with whom we do business.

 

Key Responsibilities:

  • Diagnosing: Accurately diagnose issues with hydraulic pumps, motors, and hammers using diagnostic tools and equipment, ensuring all actions align with our commitment to safety and operational excellence.
  • Estimating: Provide detailed and accurate repair estimates, including parts, labor, and time required, demonstrating high standards of honesty, accountability, and professionalism.
  • Repairing: Perform complex repairs and maintenance on hydraulic systems, including disassembly, inspection, replacement of parts, reassembly, and testing, with a focus on safety and quality.
  • Testing: Conduct thorough testing of repaired equipment to ensure functionality and reliability, striving for excellence in every task.
  • Documentation: Maintain detailed records of all repairs and services performed, ensuring clear and open communication.
  • Customer Interaction: Communicate effectively with customers to explain diagnostic findings, repair processes, and estimates, providing an enjoyable and stress-free customer experience.
  • Training and Mentoring: Provide guidance and training to junior technicians, fostering teamwork and a positive work environment.
  • Safety Compliance: Adhere to all safety regulations and protocols, ensuring a safe working environment and viewing everything through the prism of safety.
  • Continuous Improvement: Stay updated with the latest advancements in hydraulic technology and repair techniques, continuously improving our standards and service offerings.

 

Primary Work Environment:

  • The primary work environment is a climate-controlled clean room, ensuring a comfortable and safe setting for precise repair work.
  • Time will be spent in other service areas as required.

 

Qualifications:

  • Experience: Minimum of 5-7 years of experience in hydraulic system diagnostics and repair, specifically with hydraulic pumps, motors, and hammers.
  • Education: High school diploma or equivalent. Technical certification or associate degree in a related field is preferred.
  • Skills:
    • Extensive knowledge of hydraulic systems and components.
    • Proficiency in using diagnostic tools and equipment.
    • Strong mechanical aptitude and problem-solving skills.
    • Excellent communication and customer service skills.
    • Ability to read and interpret technical manuals and schematics.
    • Attention to detail and precision in repair work.
  • Physical Requirements: Ability to lift heavy items, stand for long periods, and work in various environmental conditions.

Benefits:

  • Competitive salary
  • Health, Long and Short Term Disability with Life (Company Paid), Dental, and Vision Insurance
  • 401K
  • Paid time off and holidays
  • Ongoing training and development opportunities

 

Company Values:

  • Safety: 100% safe, 100% of the time. Protect our people, communities, and environment.
  • Positivity: Create and sustain a positive environment.
  • Integrity: Honor our commitments with honesty, accountability, and ethical behavior.
  • Teamwork: Work together to achieve company goals, sharing ideas, skills, and resources.
  • Communication: Maintain direct, honest, and open communication with customers and employees.
  • Employee Relations: Provide a secure, safe working environment with opportunities for development and fair compensation.
  • Profitability: Operate profitably to ensure sustainable job opportunities and long-term customer support.
  • Enjoyment: Enjoy our work through social interaction, pride of accomplishment, and success.

 

Guiding Principles:

  • Safety: View all actions through the prism of safety.
  • People: Recruit, develop, and reward the right people, maintaining clear communication.
  • Service: Commit to customer satisfaction and continually improve our standards.
  • Control Costs: Manage expenses thoughtfully and improve processes.
  • Asset Utilization: Maintain equipment and identify underutilized assets for repurposing.

 

Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. Please send applications to resume@hawkinsgraves.com.

Hawkins-Graves, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company DescriptionHawkins-Graves is your Mid-Atlantic construction equipment dealer We offer a wide selection of new & used equipment for sale and rental including: Caterpillar, Komatsu, Yanmar Mini Excavators, Takeuchi Track Loaders, Gehl Skid Steer Loaders, Morbark Wood Chippers & Grinders, Husqvarna and Stihl Concrete Saws, Diamond Blades, Gillette Generators, Air Compressors, Concrete Forms and much more. We can also provide Parts,Service and Maintenance to the machinery you already own. Our Lynchburg, Virginia, location makes us accessible to our neighbors in North Carolina, West Virginia, Tennessee, Maryland and South Carolina. We have equipment and supplies for any construction job, including excavating, concrete, masonry, and landscaping. You can never be too safe: check out our inventory of safety equipment and site management tools.

Through the years Hawkins-Graves, Inc. has continued to grow in the Highway Road Safety Equipment. Items we have for sale and rent are Crash Cushion Trucks, Road Signs, Arrow Boards, Message Boards, Safety Cones and more. If you are looking for safety equipment for your high and road jobs look no further.

Please call or email us with any questions or concerns you may have. Located in Lynchburg, VA, Hawkins-Graves is happy to work with our neighbors in Virginia, North Carolina, South Carolina, Tennessee, West Virginia, and Maryland, as well as nationally and internationally. Our goal is 100% customer satisfaction.

We are a full Service Dealership for new and used construction equipment, parts and service serving the following areas in Virginia; Lynchburg, Roanoke, Christiansburg, Danville, Harrisonburg, Farmville, South Boston, Lexington and all surrounding areas. Our services include sales, rental, parts, and service.Company DescriptionHawkins-Graves is your Mid-Atlantic construction equipment dealer We offer a wide selection of new & used equipment for sale and rental including: Caterpillar, Komatsu, Yanmar Mini Excavators, Takeuchi Track Loaders, Gehl Skid Steer Loaders, Morbark Wood Chippers & Grinders, Husqvarna and Stihl Concrete Saws, Diamond Blades, Gillette Generators, Air Compressors, Concrete Forms and much more. We can also provide Parts,Service and Maintenance to the machinery you already own. Our Lynchburg, Virginia, location makes us accessible to our neighbors in North Carolina, West Virginia, Tennessee, Maryland and South Carolina. We have equipment and supplies for any construction job, including excavating, concrete, masonry, and landscaping. You can never be too safe: check out our inventory of safety equipment and site management tools.\r
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Through the years Hawkins-Graves, Inc. has continued to grow in the Highway Road Safety Equipment. Items we have for sale and rent are Crash Cushion Trucks, Road Signs, Arrow Boards, Message Boards, Safety Cones and more. If you are looking for safety equipment for your high and road jobs look no further. \r
\r
Please call or email us with any questions or concerns you may have. Located in Lynchburg, VA, Hawkins-Graves is happy to work with our neighbors in Virginia, North Carolina, South Carolina, Tennessee, West Virginia, and Maryland, as well as nationally and internationally. Our goal is 100% customer satisfaction.\r
\r
\r
We are a full Service Dealership for new and used construction equipment, parts and service serving the following areas in Virginia; Lynchburg, Roanoke, Christiansburg, Danville, Harrisonburg, Farmville, South Boston, Lexington and all surrounding areas. Our services include sales, rental, parts, and service.