Technical Support Specialist
2 weeks ago
Job Title: Remote Care Technician I
Location: - Pleasanton, CA
Duration: - 12 Month contract with possible extension based on performance
Shift Timing: - 1st shift (8 am - 5 pm)
Summary of Duties and Responsibilities:
Candidates must have strong attention to detail, be able to exercise patience while working with patients/customers, have multi-tasking ability, and excellent customer service skills.
Remote but expected to return to onsite sometime this year in Pleasanton, CA.
Candidates should be prepared to be 100% onsite.
Supporting Cardiomems group. Technical support role.
Patients call the center.
It can be high volume at times.
Listening and computer skills were necessary.
Troubleshooting skills.
Med background is not necessary but preferred.
Bachelors preferred. 1-2 years exp or Associates with 3-5 exp will work.
Operational support background (sales/tech support) will work in lieu of medical exp.
Full training will be provided.
Candidates who are flexible, detail-oriented, good at multi-tasking, and able to succeed in a fast-paced environment are highly desirable. Technical aptitude is also highly desirable. Candidates must be local.
Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.-
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