Technical Content Engineer

4 weeks ago

Pleasanton, United States XperiencOps Inc Full time
Job DescriptionJob Description

XperiencOps, Inc., is seeking a versatile Technical Content Engineer to join our team at our office in Pleasanton, CA. This unique role requires a blend of skills in content writing, front-end development (specifically in React), and a passion for creating engaging, informative customer experiences. The ideal candidate will play a crucial role in developing and maintaining our customer portal built on Docusaurus, crafting user-centric documentation, and automating customer onboarding workflows. This position is 100% onsite and offers the opportunity to significantly impact our customer engagement strategy.

Requirements

What you'll do:

  • Craft user manuals, how-to guides, and other technical documents that are clear, concise, and engaging.
  • Collaborate with engineers and subject matter experts to understand technical concepts and functionalities. (In-depth implementation knowledge is not required, but a strong grasp of technical principles is essential.)
  • Contribute to our documentation repositories, utilizing a docs-as-code approach.
  • Expand upon existing content, injecting your unique voice and expertise, and rounding out our current knowledge bases.
  • Embrace challenges—you'll encounter problems you haven't faced before, but we'll provide the resources and support to help you learn and conquer them.

Who You Are:

  • 5–7 years of professional experience as a support engineer, technical writer, or similar role
  • A master communicator with a knack for simplifying complex information.
  • Highly technical with strong ability to pick up on and understand technical concepts.
  • A passionate advocate for beautiful documentation and user enablement.
  • Thrives on tackling new challenges and embraces a continuous learning mindset.

Bonus Points:

  • Knowledge and working experience with Docusaurus or other documentation frameworks.
  • Actively involved in the open-source community.
  • Familiarity with our industry or related fields (we'll provide training, but relevant experience is a plus).

  • Technical Content Engineer

    4 weeks ago

    Pleasanton, United States Ursus, Inc. Full time

    JOB TITLE: Technical Content EngineerLOCATION: Pleasanton, CA (Fully onsite)Our fast growing, SaaS client is seeking a versatile Technical Content Engineer to join their team at our Pleasanton,CA office. This unique role requires a blend of skills in content writing, front-end development (specifically in React), and a passion for creating engaging,...

  • Senior Technical Writer

    2 months ago

    Pleasanton, United States Intelliswift Software Full time

    Job Title - Senior Technical WriterClient Location - Pleasanton, CA 94588 (50% Hybrid schedule OR potentially open to remote)Duration - 06 months contract with possible extensionResponsibilities:The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.Works closely...

  • Senior Technical Writer

    4 weeks ago

    Pleasanton, United States Intelliswift Software Full time

    Job Title - Senior Technical WriterClient Location - Pleasanton, CA 94588 (50% Hybrid schedule OR potentially open to remote)Duration - 06 months contract with possible extensionResponsibilities:The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.Works closely...

  • Marketing Content Writer

    7 days ago

    Pleasanton, United States APEX Wheels Full time

    Job DescriptionJob DescriptionAre you a talented writer with the gift of being able to turn technical info into human speak? Are you skilled at extracting info that only resides in someone’s head, and turning it into written content that can help build a brand? Are you also a motorsports enthusiast who loves cars and is thrilled by the thought of combining...

  • Technical Support Engineer

    2 months ago

    Pleasanton, United States XperiencOps Inc Full time

    Job DescriptionJob DescriptionXperiencOps Inc. is seeking a Technical Support Engineer to join our dedicated technical customer support team. This 100% onsite position, based in the East Bay, CA, is tailored for an individual who boasts not only a robust technical proficiency but also excels in customer communications. The right candidate will possess...

  • Technical Support Engineer

    3 weeks ago

    Pleasanton, United States XperiencOps Inc Full time

    Job DescriptionJob DescriptionXperiencOps Inc. is seeking a Technical Support Engineer to join our dedicated technical customer support team. This 100% onsite position, based in the East Bay, CA, is tailored for an individual who boasts not only a robust technical proficiency but also excels in customer communications. The right candidate will possess...

  • Full Time Marketing Content Writer

    5 days ago

    Pleasanton, United States APEX Wheels Full time

    Job DescriptionJob DescriptionAre you a talented writer with the gift of being able to turn technical info into human speak? Are you skilled at extracting info that only resides in someone’s head, and turning it into written content that can help build a brand? Are you also a motorsports enthusiast who loves cars and is thrilled by the thought of combining...

  • System Engineer I

    2 weeks ago

    Pleasanton, United States Dawar Consulting, Inc. Full time

    Job DescriptionJob DescriptionOur client, a world leader in diagnostics and life sciences, is looking for "System Engineer I" based out of Pleasanton, CA. Duration: Long-Term Contract (High possibility of extension)Job Summary:Participate in technical projects per the client's Life Cycle Management and product development processes.Responsibilities:•...

  • System Engineer I

    1 week ago

    Pleasanton, United States Dawar Consulting Full time

    Job Description Our client, a world leader in diagnostics and life sciences, is looking for "System Engineer I" based out of Pleasanton, CA. Duration: Long-Term Contract (High possibility of extension) Job Summary: Participate in technical projects per the client's Life Cycle Management and product development processes. Responsibilities: •After...

  • Full Stack Engineer

    7 days ago

    Pleasanton, California, United States Ursus Inc Full time

    JOB TITLE: Full Stack Engineer (Mid Level) LOCATION: Pleasanton, CA DURATION: 4-6 week contract to hire RATE RANGE: 75-85/hr SUMMARY: Our client seeking a Full-Stack Developer (mid level). This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in...

  • Education Content Developer and Instructional Designer-Reporting and Analytics

    4 weeks ago

    Pleasanton, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Technical Lead/manager

    5 days ago

    Pleasanton, United States CVM Inc. Full time

    We're seeking an technical lead manager to spearhead the expansion of CVM's growing business. CVM Inc is a custom machine designer, builder, and technical partner for a variety of industries including medical device, food processing, agriculture, injection molding, construction, automotive, chemical processing, and commercial products. We’re known as a...

  • Full Stack Engineer

    4 weeks ago

    Pleasanton, United States Ursus Inc Full time

    JOB TITLE: Full Stack Engineer (Mid Level) LOCATION: Pleasanton, CA DURATION: 4-6 week contract to hire RATE RANGE: 75-85/hr SUMMARY: Our client seeking a Full-Stack Developer (mid level). This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in...

  • Full Stack Engineer

    1 month ago

    Pleasanton, United States Ursus Inc Full time

    JOB TITLE: Full Stack Engineer (Mid Level) LOCATION: Pleasanton, CA DURATION: 4-6 week contract to hire RATE RANGE: 75-85/hr SUMMARY: Our client seeking a Full-Stack Developer (mid level). This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in...

  • Full Stack Engineer

    4 weeks ago

    Pleasanton, United States Ursus Inc Full time

    JOB TITLE: Full Stack Engineer (Mid Level) LOCATION: Pleasanton, CA DURATION: 4-6 week contract to hire RATE RANGE: 75-85/hr SUMMARY: Our client seeking a Full-Stack Developer (mid level). This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in full-stack...

  • Full Stack Engineer

    3 weeks ago

    Pleasanton, United States Ursus Inc Full time

    JOB TITLE: Full Stack Engineer (Mid Level) LOCATION: Pleasanton, CA DURATION: 4-6 week contract to hire RATE RANGE: 75-85/hr SUMMARY: Our client seeking a Full-Stack Developer (mid level). This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in full-stack...

  • Technical Support Representative

    6 days ago

    Pleasanton, California, United States Vagaro Inc Full time

    We are looking for individuals who truly enjoy helping customers, are problem-solvers, and love working in a team. If you have experience in troubleshooting SaaS applications, hardware add-ons, and love to help customers, Vagaro might be looking for you The Vagaro Technical Support Agent position requires excellent troubleshooting and communication skills...

  • Technical Lead- Pleasanton CA

    2 weeks ago

    Pleasanton, United States CareerBuilder Full time

    Position: Technical Lead Location: Pleasanton CA Duration: Contract Rate: DOE Must Have Skill Set: Experience with: Proficiency in Adobe Suite is the first preference. The candidate should possess experience in implementation and evaluation. The candidate must be adept at developing components and comprehending the code behind them. This includes email...

  • Technical Support Representative

    2 weeks ago

    Pleasanton, United States Vagaro Full time

    **_**Position reports to Pleasanton, CA- Onsite position**_** **Perks**: - 15 accrued PTO days - 9 company holidays per year - Discounted tickets program - Healthcare, dental & vision plans for individuals and families - $30/month reimbursement towards any Vagaro service - College Assistance Reimbursement - EAP & Work/Life Program - 401k program with...

  • Technical Lead- Pleasanton CA

    3 weeks ago

    Pleasanton, United States Georgia IT Inc Full time

    Position: Technical Lead Location: Pleasanton CA Duration: Contract Rate: DOE Must Have Skill Set: Experience with: Proficiency in Adobe Suite is the first preference. The candidate should possess experience in implementation and evaluation. The candidate must be adept at developing components and comprehending the code behind them. This includes...