![CrossFire Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Our client, a major utility company, is looking for some contract Customer Service Representatives to assist with customer account inquiries in the Metro Detroit area
This is a long-term contract position with a starting pay rate of $14.00/hour (benefits are available).
This position will work a hybrid schedule which will require a minimum of 6 days per month in the office.
The Customer Service Representative:
- Responds to customer verbal and/or written inquiries.
- Records details about customer inquiries.
- Helps resolve complicated customer complaints.
- Coordinates and expedites customer inquiries to other departments for resolution.
- May help train entry level customer service specialists.
Qualifications
- High school diploma/GED required
- Excellent customer service skills; 2 or more years of experience in a Customer Service/Account Support environment required
- Must be able to utilize Outlook, MS Office (Word, Excel, PowerPoint, Smart Sheet)
- Minimum typing speed of 45 WPM
Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.Company DescriptionUsing the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.\r
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Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.
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