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Pharmacy Customer Service Representative

3 months ago


Orlando, United States HealthCare Support Full time
Job DescriptionJob DescriptionPharmacy Customer Service Representative

HealthCare Support is actively seeking a Pharmacy Customer Service Representative to fill an opening with a prestigious healthcare organization in ORlando, FL.

Daily Responsibilities for the Pharmacy Customer Service Representative:
  • Receive and respond to all customer inquiries via phone, fax, mail, e-mail, etc., in a 24x7 (365) call center environment with rotating shifts.
  • Leverage the appropriate system and/or other reference materials to complete the verification process.
  • Utilize available resources to quickly and efficiently resolve or redirect inquiries in accordance with prescribed departmental processes.
  • Deliver a five-star customer service experience while meeting quality and production standards.
  • SHIFT: Monday – Friday, 8 a.m. – 5 p.m. EST
Required Qualifications for the Pharmacy Customer Service Representative:
  • High School Diploma/GED required
  • 1-2 years of related experience in call center setting
  • Reliable Internet and phone for off-hour shifts
  • Clear and effective verbal communication skills
  • Strong listening skills to understand customer needs and concerns
  • The ability to empathize with customers and demonstrate patience
Preferred Qualifications for the Pharmacy Customer Service Representative:
  • Pharmacy Technician experience preferred
  • Prior experience working in an in-office setting preferred.
Benefits for the Pharmacy Customer Service Representative:
  • Medical, Prescription Coverage through
  • Vision and Dental
  • Flexible PTO
  • 401K Employer Match
Pay Details: $18.00 an hour - $22.00 an hour (depending on experience)

Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to marissa.althauser@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.

Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

#LI-MA1
#DHSM724Company DescriptionHealthCare Support is a national recruitment firm that has a singular focus – placing top talent in the dynamic healthcare industry. We place administrative to executive level professionals in the clinical and non-clinical healthcare arena. Launched in 2002, HealthCare Support has quickly grown to be a leader in the healthcare recruitment field and has access to a proprietary database of over 3.5 million talented candidates. Servicing local providers to national organizations, our delivery model is tailored to meet our client’s unique needs.

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.Company DescriptionHealthCare Support is a national recruitment firm that has a singular focus – placing top talent in the dynamic healthcare industry. We place administrative to executive level professionals in the clinical and non-clinical healthcare arena. Launched in 2002, HealthCare Support has quickly grown to be a leader in the healthcare recruitment field and has access to a proprietary database of over 3.5 million talented candidates. Servicing local providers to national organizations, our delivery model is tailored to meet our client’s unique needs.\r
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Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.