Childrens Mental Health, Front Desk Reception/ Office Manager

2 weeks ago

Irvine, United States Stepping Forward Counseling Center Full time
Job DescriptionJob Description

Job Title: Receptionist

Job Summary:

Stepping Forward Counseling Center is seeking a friendly and professional Receptionist to join our team. The Receptionist will be the first point of contact for our company, providing exceptional customer service to clients and visitors. The ideal candidate should have excellent communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:
- Greet and welcome visitors in a friendly and professional manner.
- Answer and direct phone calls to the appropriate department or individual.
- Provide accurate information to callers and visitors regarding the company and its services.
- Maintain a clean and organized reception area.
- Receive and distribute incoming mail and packages.
- Manage and schedule appointments and meetings.
- Assist with administrative tasks, such as filing, data entry, and photocopying.
- Monitor and maintain office supplies inventory.
- Coordinate with other departments to ensure smooth operations.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
- Maintain confidentiality of sensitive information and adhere to company policies and procedures.

Requirements:
- High school diploma or equivalent.
- Proven experience as a receptionist or in a customer service role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with clients and colleagues.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and demeanor.
- Ability to handle multiple tasks and prioritize effectively.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
- Flexibility to work occasional evenings or weekends, if required.

If you are a friendly and organized individual with a passion for providing excellent customer service, we would love to hear from you. Please submit your resume and cover letter outlining your qualifications for this role.

Company DescriptionStepping Forward Counseling Center, LLC (SFCC) Mental Health Center for children and young adults and is distinguished by its use of a holistic treatment strategy that engages clients in individually tailored goals that address wellness of mind, body, and spirit. SFCC's goal for its client is permanent, positive changes in behaviors and lifestyles.Company DescriptionStepping Forward Counseling Center, LLC (SFCC) Mental Health Center for children and young adults and is distinguished by its use of a holistic treatment strategy that engages clients in individually tailored goals that address wellness of mind, body, and spirit. SFCC's goal for its client is permanent, positive changes in behaviors and lifestyles.

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