Front Desk Receptionist/assistant

2 months ago

Irvine, United States Procode Full time

**About Us**:
Procode is a premier fitness center dedicated to providing personalized training and exceptional service to our clients. Our facility offers state-of-the-art equipment, expert trainers, and a supportive community environment aimed at helping individuals achieve their fitness goals.

**Position Overview**:
We are seeking a friendly, energetic, and organized Front Desk Receptionist to join our team. As the first point of contact for our facility, the Front Desk Receptionist plays a crucial role in creating a welcoming and positive experience for all members and visitors.

**Responsibilities**:

- Greet clients and visitors with a warm and friendly demeanor upon arrival.
- Assist with member check-ins and registration, ensuring accuracy of membership information and payment processing.
- Maintain cleanliness and organization of the front desk area and lobby space.
- Schedule appointments for trainers and clients, coordinating with staff to ensure smooth operation of daily activities.
- Handle administrative tasks such as filing, data entry, and inventory management.
- Provide excellent customer service by addressing member needs and resolving any issues or complaints in a timely manner.
- Assist with promotional activities and events to engage members and promote facility offerings.
- Stay knowledgeable about facility services, class schedules, and membership options to effectively communicate with clients and promote sales opportunities.
- Collaborate with team members to contribute to a positive and supportive work environment.
- Billing

**Qualifications**:

- Previous experience in customer service, hospitality, or a related field preferred.
- Excellent interpersonal and communication skills, with the ability to interact positively with diverse clientele.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Genuine passion for fitness and a commitment to promoting a healthy lifestyle.

**Benefits**:

- Competitive compensation package
- Opportunities for professional development and training
- Access to facility amenities and fitness classes
- Positive and supportive work environment with opportunities for growth and advancement

**Job Types**: Full-time, Part-time

Pay: $19.54 - $23.54 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Irvine, CA 92618 (required)

Work Location: In person

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