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Customer Service and Sales Associate Entry Level

5 months ago

Philadelphia, United States SLIGHT EDGE Full time
Job DescriptionJob Description
We are looking for outgoing individuals with great communication skills to join our team as a Customer Service / Sales Representative. The position's duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, and renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, not seniority People skills are a must Apply today for our Customer Service / Sales position 
 Primary responsibilities for the Customer Service / Sales role include:

  • Representatives use tablets to reach out to customers
  • Representatives verify account information.
  • Representatives greet customers warmly and professionally
  • Representatives conduct one-on-one sales presentations to retail customers
  • Representatives will help to upgrade accounts.
  • Representative assists with placing customer orders or renewing their contracts.
  • Representative answer customer questions about promotions or terms of sale.
  • Representative suggests solutions about what products meet the needs of the client.
  • Representatives inform the customer of deals and promotions.
  • Representative utilizes computer technology to handle high sales volumes and place orders.
  • Representatives work with the customer service manager to ensure proper customer service is being delivered.
  • Representatives report to management on overall daily numbers.

Required Skills:

  • Excellent communication, customer service, interpersonal, and typing skills
  • Ability to work efficiently and effectively in a multi-task customer service environment
  • Strong decision-making ability
  • Problem-solving skills
  • Strong oral communication skills including active listening
  • Excellent organization skills
  • Effective and accurate decision-making skills