Lead Security Integration Technician-Low Voltage Electrician

1 month ago


Stamford, United States Alert System LLC d.b.a. Security Specialists Full time
Job DescriptionJob Description

Security Specialists is seeking a licensed and experienced lead technician in the electronic security field in the Fairfield & Westchester County Connecticut/NY area with competency in intrusion, fire, video surveillance and access control systems. This position is responsible for system installations and repairs while delivering a positive customer service experience.

The following daily job responsibilities include but, are not limited to:

· Provide installations and service including customer support during field visits or dispatches

· Tie workflow to schedule

· Manage all on-site installation, repair, maintenance, inspection, cleaning and testing tasks

· Produce timely and detailed service tickets, reports, logs and other documentation as needed

· Operate company vehicle in a safe manner

· Maintains customer confidence by keeping service/install information confidential

· Follow all company’s field procedures and protocols

· Cooperate with the Supervisors and share information across the organization

· Comprehend customer requirements and make appropriate recommendations

· Build positive relationships with customers

· Updates job knowledge by participating in educational opportunities

· Accomplishes operations and organization mission by completing other tasks as needed

Service Technician Skills and Qualifications:

· Properly licensed in CT (L-6, L-5) and/or are registered in NY; in apprenticeship program if necessary

· Proven experience troubleshooting and/or installing burglar alarms, intrusion detection, access control and video surveillance systems

· Proven experience programming intrusion detection, access control and video surveillance systems

· Ability to work Monday-Friday 8-4:30 and to adapt to changing work schedules (rotating on call weekly shifts)

· Familiarity with mobile tools and applications

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call (1 week a month)

License/Certification:

  • L-6 License or equivalent work experience (Required)

 



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