Intake/Office Coordinator
2 weeks ago
Alliance Home Health Group is now hiring for Office Coordinator. The Office Coordinator is responsible for coordinating all office activities including clinical records, data entry, maintaining patient records, scheduling clinical home visits, coordinating all telephone calls, and maintaining sufficient office supplies. The Office Coordinator assists with direct patient expenditures coordination, employee time sheets, personnel records, and billing liaison.
Essential Job Functions/Responsibilities
- Maintains confidentiality of patient information.
- Works with intake department to ensure timely and accurate processing of referrals.
- Communicates with patients and families about details of admission.
- Schedules home visits for clinicians to see patients.
- Responsible for informing staff of any changes, updates, etc.,
- Prepares the admission packet.
- Ensures that admission consents are returned to the office, scanned, and uploaded to patients’ EMR.
- Ensures that all physicians orders, including CMS 485 (Plan of Care) are sent to the physicians for signature and returned to the office with physician signature.
- Monitors unsigned physicians’ orders and submits additional request for signed orders to physicians.
- Scans and uploads signed physicians’ orders to patients EMR.
- Ensures completeness of medical records of discharged patients.
- Assist in communicating updates regarding DME orders with clinicians, patients, physicians and DME suppliers.
- Assists with direct patient expenditures coordination, employee time sheets, personnel records, and billing liaison.
- Assists in obtaining and documenting of prior authorization for services from insurance providers
- Performs other necessary functions/duties as assigned by the Clinical Director/Director of Patient Care Services and/or Administrator.
Position Qualifications
- 1 year experience in home health setting, required.
- Minimum of high school education; college degree preferred.
- Knowledge of medical terminologies, preferred.
- Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
- Basic knowledge of office machines.
- Basic knowledge of telephone skills.
- Aptitude or computer data entry and use of current software systems.
- Ability to establish and maintain effective working relationships.
- Demonstrates good communication skills and public relations skills.
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