Customer Relations Associate
1 month ago
Customer Relations Associate
Job Description: NCS Global Services, a wholly owned subsidiary of Celestica, is seeking a full-time Customer Relations Associate for its Rochester, NH office.
Regular Duties:
- Working with internal stakeholders, clients, partners, and vendors / providers to ensure smooth and efficient workflow
- Job scoping and pricing
- Reporting
- Growing relationships by identifying and implementing value added services
- Optimizing and improving processes
- Assisting with marketing, and new business development
- Other job-related tasks
General Requirements:
- Up to 3 years of experience, including internship opportunities
- Advanced skills in Microsoft Excel and proficiency in Microsoft PowerPoint, Outlook & Word required
- Knowledge of QuickBooks helpful
- Strong communication & organizational skills
- Ability to prioritize multiple tasks while maintaining accuracy and working under tight time deadlines
- Self-starter & attention to detail
- Occasional overnight travel
Education Requirements:
Bachelor's degree in Business Management / Operations Management / Supply Chain Management
Working Hours: Monday through Friday, 8:00 AM to 4:30 PM
Benefits:
After 3-month probationary period, company pays 100% health, dental, short- and long-term disability and life insurance. Paid time off and 401k with company match after 6 months and 1 year of employment, respectively.
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