Current jobs related to Customer Service Analyst - Gastonia - Search Solution Group

  • Customer Service Associate

    2 weeks ago

    Gastonia, North Carolina, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we're committed to providing exceptional customer service to our customers. As a Customer Service Representative, you will play a key role in ensuring that our customers receive the best possible experience in our stores.Key Responsibilities:Provide exceptional customer service to all...

  • Customer Service Associate

    1 month ago

    Gastonia, North Carolina, United States City of Gastonia North Carolina Full time

    Customer Service Representative IWe are seeking a highly skilled Customer Service Representative I to join our team at the City of Gastonia North Carolina. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service Associate

    1 month ago

    Gastonia, North Carolina, United States City of Gastonia North Carolina Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the City of Gastonia North Carolina. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service Associate

    2 weeks ago

    Gastonia, North Carolina, United States City of Gastonia North Carolina Full time

    Customer Service Representative IAs a key member of our team, you will perform administrative support work involved in the establishment of utility service and discontinuance of utility service. Your responsibilities will include entering data, assisting with clerical work in the collection, processing, and reconciliation of customer service information.Key...

  • Customer Service Associate

    4 weeks ago

    Gastonia, North Carolina, United States City of Gastonia North Carolina Full time

    Customer Service Representative IWe are seeking a highly skilled Customer Service Representative I to join our team at the City of Gastonia North Carolina. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service Representative

    4 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...

  • Customer Service Representative

    2 weeks ago

    Gastonia, North Carolina, United States Walgreens Full time

    Customer Service AssociateAt Walgreens, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in achieving this goal.Key Responsibilities:Provide courteous, fair, and efficient checkout service to customers.Recommend items for sale to customers and suggest trade-up and/or companion...

  • Customer Service Lead

    6 days ago

    Gastonia, United States Circle K Full time

    As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision duties. Additionally, you will be responsible for completing store...

  • Customer Service Representative

    2 weeks ago

    Gastonia, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Kings Mtn., we're looking for a talented Customer Service Representative to join our team.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a great customer experience by cleaning, preparing, and maintaining the...

  • Customer Service Ambassador

    1 week ago

    Gastonia, United States TK Promotions Full time

    Job OverviewAt TK Promotions, we prioritize exceptional customer experiences. As a Customer Support Team Member, you will play a vital role in delivering outstanding service to our clients and their customers.Key Responsibilities:Develop a deep understanding of our clients' products to provide informed service and supportManage customer interactions,...

  • Customer Service Representative

    2 weeks ago

    Gastonia, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Kings Mtn., we're looking for a talented Customer Service Representative to join our team.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a clean and welcoming store...

  • Customer Service Representative

    4 months ago

    Gastonia, United States CaroMont Health Full time

    The Customer Service Representative is to perform the duties involved in handling a variety of account inquiries from patients, responsible parties, persons representing patients, employees or insurance companies. The Customer Service Representative Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Patient

  • Customer Service Leader

    4 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job Title: Customer Service Leader - Office Assistant Job Summary: We are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Key...

  • Customer Service Leader

    2 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a Customer Service Leader to join our team at Food Lion. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will be friendly, courteous and cooperative...

  • Customer Service Representative

    2 weeks ago

    Gastonia, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Gastonia, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key...

  • Customer Service Representative

    5 days ago

    Gastonia, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our Point of Sales SystemCleaning, preparing, and...

  • Customer Service Leader

    2 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and customer-focused Customer Service Leader to join our team at Food Lion. As a Customer Service Leader, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job Summary:As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, ensuring that every customer has a positive shopping experience. Your primary goal will be to...

  • Customer Service Representative

    2 weeks ago

    Gastonia, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

Customer Service Analyst

2 months ago

Gastonia, United States Search Solution Group Full time
Job DescriptionJob Description

Customer Service Representative – Gastonia, NC

WHO OUR CLIENT IS:

Search Solution Group is seeking an ideal candidate to join this industry leading filtration manufacturer.

WHAT YOU WILL DO: 

The Customer Service Representative has the following roles and responsibilities:

  • Receive and respond to internal and external customer requests, inquiries, and concerns        
  • Handle customer inquiries for materials and customer master data
  • Troubleshoot problems, internal and external and maintain departmental records
  • Communicate customer complaints to quality managers at respective plants
  • Process customer master data for Reporting program
  • Communicate with all division personnel as needed
  • Excellent verbal and written communications
  • Prepare, generate, and distribute reports as needed

HOW YOU ARE QUALIFIED:

Education: 

  • Bachelor’s degree is preferred

Experience:

  • 3-5 years of experience in a similar role

Additional Skills: 

  • Customer Service or related experience a plus
  • Keyboard skill and accuracy (8,000 KPH and 60 WPM) 
  • Knowledge of SAP, and Quality Systems helpful (or ability to learn quickly)
  • Outlook, Microsoft Word, Excel and Internet skills necessary.
  • Possess good problem solving, analytical and time management skills
  • Working knowledge of office procedures and equipment (copiers, printers, digital senders, and fax)
  • Excellent verbal and written communication skills
  • Ability to define and set goals and to work without direct supervision
  • Ability to work well under pressure and meet deadlines
  • Ability to work productively with all levels of company personnel