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Outreach Regional Coordinator
3 months ago
General Responsibilities:
- Responsible for the supervision, coordination, and implementation of the local Community Action Center programs, in accordance with the approved plans and budget, understanding adherence to policy guidelines established by the agency and funding source.
- Ensure quality program delivery providing a range of supportive services designed to promote economic self-sufficiency.
- Protect the privacy of customers and hold in confidence all information obtained in the course of service.
- Coordinate customers and the completion of Food Program applications at distribution sites.
Essential Duties and Responsibilities:
- Provide ongoing supervision and mentoring to Resource Navigators and Clerk.
- Responsible to ensure all required program documentation is reviewed for accuracy, consistency, and compliance.
- Oversee data entry to ensure customer data is reflected accurately and completely, including data quality review and assigning corrections to staff users.
- Prepare all required reports requested by the agency and the funding source in a timely manner.
- Attend relevant community events and meetings to support the agency programs; including evening and weekend events or meetings as needed.
- Recruit participants, coordinate, and conduct Neighborhood Meetings.
- Develop and maintain positive relationships with relevant public and private authorities and service providers.
- Responsible for programmatic training and ongoing support of staff.
- Facilitate a comprehensive orientation for new staff.
- Perform 90 day and annual performance evaluations.
- Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities, as identified and approved by supervisors.
- Travel throughout the service area as needed.
- Overnight travel may be required for training.
- Perform other duties as assigned.
Education and Experience Qualifications:
- Must possess a minimum of a Bachelor’s degree in a human services field.
- Supervisory experience preferred.
- Demonstrated ability as a strength-based leader.
- Demonstrated ability to present materials to community groups.
Additional Requirements:
- Ability to solve practical problems and deal with a variety of situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
- Demonstrated communication skills both oral and written.
- Must be highly organized and people oriented.
- Understand the importance of daily work attendance.
- Must have proficient computer and technical skills, including Word, Excel, Outlook, and the Internet
- Must have reliable transportation, a valid driver’s license, provide proof of insurance, and successfully pass a motor vehicle record review
- Must successfully pass a background check, including criminal history and Central Registry clearance, at the time of hire and when requested at any time during employment
- Must comply with the Agency's smoke-free and drug-free policies
