Metal Building Assembly Specialist

2 weeks ago


Grand Junction, United States Great Western Building Systems, LLC Full time $19 - $23
Job DescriptionJob Description

Description

Great Western Building Systems seeks a highly motivated and experienced Metal Building Assembly Specialist to join our team. The ideal candidate is someone who is highly organized, detail-oriented, and has strong communication skills. The Metal Building Assembly Specialist should be able to work independently, and professionally communicate with customers while assisting them to resolve their questions and concerns.


Responsibilities

  • Monitor cases using NetSuite Customer Service Pages

  • Ensure prompt phone communication with customers within 1 business day

  • Reinforce/document all phone calls with a follow up email to the customer

  • Research and determine best course of action for cases assigned to you

  • Promptly plan and execute resolutions

  • Close cases once all outstanding items have been resolved

  • Visit customers at their jobsite if necessary

  • Follow the claims process standard operating procedures to insure all transactions are appropriately tracked and accounted for within NetSuite

  • Communicate with other teams as needed

  • Other duties as assigned


Qualifications

  • Knowledge of Pre-Engineered Metal Building Systems

  • Kind and Concise

  • Reliable

  • Detail Oriented

  • Computer Savvy

  • Strong Written and Verbal Communication Skills

  • Proficient in Basic Math

  • Adaptability


Compensation and Benefits

  • $19-23/hour depending on experience

  • Comprehensive benefits package after 90 days of employment

  • Medical

  • Dental

  • Vision

  • Health Saving Account (HSA) and Flexible Spending Account (FSA)

  • Life Insurance

  • Paid time Off

  • Paid sick leave

  • Employee assistance program

  • More


Experience

  • Minimum 1 year customer service experience

  • Minimum 1 year work with pre-engineered metal buildings

  • Experience erecting pre-engineered metal buildings a plus


Job Type

  • Full-Time


Ability to Work In Person:

  • Grand Junction, CO 81501: Reliably commute or planning to relocate before starting work (required)



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