Client Services Associate

1 week ago

Clearwater, United States HMG Business Services Full time
Job DescriptionJob Description

At HMG, our sole focus is delivering notable services to our clients and customers. Our Client Services Associate plays an integral part in our eminent efforts to optimize performance and productivity. We are a diverse team working together to ensure a positive and exhilarating experience for not only our Client Services team but all our clients and customers as well.

We provide the necessary resources for our Client Services Associate to be successful. We possess a motivating environment that encourages professional growth from entry-level to our team. Career possibilities are limitless with HMG. As a Client Services Associate, you will have the ability to optimize your experience with training in all departments of our firm.

Entry-Level Client Services Associate Responsibilities:

  • Work directly with other Client Service Trainee and Management staff to provide accurate information and superior customer service contributes
  • Deliver extraordinary customer care by responding to customer concerns knowledgeably and empowered to provide consistent and impeccable customer experience
  • Establish customer accounts, review and accurately enter order information, and handle confidential client information
  • Meet or exceed daily business goals and expectations to increase profit margins and sales revenue
  • Ensure that customers have a positive experience by exhibiting prideful behaviors, collaboration, and an enthusiastic, positive attitude.
  • Educate customers on product features, values, and any deals or promotions

Entry-Level Client Services Associate Requirements:

  • 1-2 years of customer service or sales experience
  • High school Diploma / GED
  • Effective and persuasive communication and negotiation skills
  • Goal-oriented and resourceful
  • Trustworthy and Reliable: Ability to handle confidential and sensitive information
  • Exceptional organizational and time-management skills
  • Immaculate decision-making and problem-solving abilities
  • Passion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communication
Company DescriptionWith years of experience, our staff has the capabilities and expertise to take your business to the next level. HMG Business Services we combine our insights and skills to transform your process and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business. Our customer service account management and branding team are the best in the industry. We help companies build a solid reputation and a consumer base that lasts long term.Company DescriptionWith years of experience, our staff has the capabilities and expertise to take your business to the next level. HMG Business Services we combine our insights and skills to transform your process and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business. Our customer service account management and branding team are the best in the industry. We help companies build a solid reputation and a consumer base that lasts long term.

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