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Lease Administration Assistant
2 months ago
RESPONSIBILITIES
- Administer and negotiate lease renewals and offers with current residents for optimal retention.
- Track Residential Lease Expirations and send out lease renewal reminders.
- Contribute to offering the best experience to prospects and residents at Gotham.
- Process apartment lease renewals for Gotham portfolio.
- Provide exceptional customer service to prospective/current renters while processing their applications.
- Process and evaluate various lease applications (initial lease, lease assignment, sublease, etc.) in timely and accurate manner that abides by all federal, state, local and company regulations.
- Verify accuracy and authenticity of all application information and supporting documentation.
- Communicate with prospect(s)’ employers, previous landlords and any other involved parties to obtain necessary documentation for verification of their lease application.
- Provide application status updates to prospective renters, resolve discrepancies or problems, and ensure quality customer service.
- Review and maintain accurate lease drafts and riders for initial and renewal leases.
- Provide administrative support to the leasing & administration team and the leasing director.
- Assist in audits when requested.
- Assist with special projects and duties as needed.
REQUIREMENTS
- Understanding, appreciation, and commitment to the philosophy of Gotham.
- Excellent negotiation skills
- Strong interpersonal skills and customer service skills
- Ability to work independently and as part of a team
- Excellent verbal and written communication skills
- Excellent organizational, time management and planning skills
- Ability to multi-task while upholding strong attention to detail
- Initiative and responsibility for follow through.
- Strong numerical and analytical problem-solving skills
- Ability to utilize various computer programs, specifically Microsoft Suite, On-Site and Yardi.
- Knowledge of Rent Stabilization Laws
- Bachelor’s degree
- Proficient in Microsoft Suite
- Previous experience in residential property management or leasing, strongly preferred.
Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.
Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.Company DescriptionFounded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland.\r
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Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\r
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Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.
