Customer Service Manager
3 weeks ago
Do you want great benefits, great pay, and an opportunity for advancement with a company that is growing? Have some technical and AV knowledge?
Rentex is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in renting our AV and computer products to clients. The right candidate will have AV knowledge and a great customer service mindset. You will respond to customer requests, write orders and help Rentex remain a leader in our industry
What you will work on.
- Provide excellent customer service to external and internal clients.
- Maintain clear communication with customers and co-workers.
- Effectively manage a high volume of incoming calls and emails.
- Work well with other departments and cross-functional teams.
- Consistently improve knowledge of Rentex rental inventory through self-study and internal training.
- Remain current with trends and initiatives within the audio visual & computer rental industry.
About you.
- Ability to prioritize tasks and manage customer expectations.
- React to changes and handle customer concerns in a professional manner.
- Have an energetic personality with the ability to adapt and learn quickly.
- Be able to work as part of a team.
- Have good written and verbal communication skills.
- Have good knowledge of Microsoft Word & Microsoft Excel.
- Must have AV experience (preferably in the live event environment).
- General all-around knowledge of audio, video, lighting, and computer equipment.
- Minimum high school diploma or GED. Some college helpful.
At Rentex, Inc. we offer a competitive total compensation package including medical, dental, vision, and life insurance. Both short- and long-term disability. Paid time off, paid holidays, 401K and more Rentex, Inc. is the largest audio visual and computer rental company in the U.S. With offices in ten cities (and growing) the opportunities are vast.
#ZR
#35
Company DescriptionRentex is one of the largest and most trusted wholesale providers of audio-visual rental equipment in the nation. We are a longtime leader in the cross-rental market supplying AV equipment to the nation's largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients' inventories, not compete with them.We focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment.
Same day delivery is available to most major cities from one of our 10 convenient warehouses located in Boston, New York, Washington D.C., Philadelphia, Orlando, Dallas, Chicago, Anaheim, San Francisco and Las Vegas. We also service areas outside of our current locations and we can ship or deliver nationwide within 24 hours.Company DescriptionRentex is one of the largest and most trusted wholesale providers of audio-visual rental equipment in the nation. We are a longtime leader in the cross-rental market supplying AV equipment to the nation's largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients' inventories, not compete with them.\r
\r
We focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment. \r
\r
Same day delivery is available to most major cities from one of our 10 convenient warehouses located in Boston, New York, Washington D.C., Philadelphia, Orlando, Dallas, Chicago, Anaheim, San Francisco and Las Vegas. We also service areas outside of our current locations and we can ship or deliver nationwide within 24 hours.
-
Director Customer Experience
1 week ago
La Vergne, United States Goodwill San Antonio Full timeJob Description Director Customer Experience - 181111 **Description** GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY ...
-
IT Service Management Engineer
6 days ago
La Vergne, United States Ingram Content Group Full timeJob Description is hiring for an IT Service Management Engineer for our Information Technology Team in LaVergne, TN. This individual will be responsible for administering and maintaining our IT Service Management (ITSM) applications including Jira, Confluence, and OpsGenie. Configures and supports these applications end-to-end, including application setup,...
-
IT Service Management Engineer
1 week ago
La Vergne, United States Ingram Content Group Full timeJob Description is hiring for an IT Service Management Engineer for our Information Technology Team in LaVergne, TN. This individual will be responsible for administering and maintaining our IT Service Management (ITSM) applications including Jira, Confluence, and OpsGenie. Configures and supports these applications end-to-end, including application...
-
Service Coordinator
7 days ago
La Vergne, United States Skyworks LLC Full timeJob DescriptionJob DescriptionSkyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences.The Skyworks Nashville branch is looking for a full-time Service Coordinator to assist the Service department. The ideal...
-
Member Service Specialist
5 days ago
La Vergne, United States GovX Full timeJob DescriptionJob DescriptionThe Member Services Specialist role is an integral part of the GOVX Customer Operations success, providing a mix of direct-to-consumer support and partner success in a helpdesk-style fashion. Guiding, teaching, and leading our Member Services and operations to success with their service interactions through process, product,...
-
IT Service Management Engineer
1 week ago
La Vergne, Tennessee, United States Ingram Content Group Full timeJob Description is hiring for an IT Service Management Engineer for our Information Technology Team in LaVergne, TN. This individual will be responsible for administering and maintaining our IT Service Management (ITSM) applications including Jira, Confluence, and OpsGenie. Configures and supports these applications end-to-end, including application...
-
Reservation Manager Agent
7 days ago
La Vergne, United States U-Haul Full timeAssist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity Manager, Agent, Reservation, Retail, Equipment
-
Reservation Manager Agent
1 week ago
La Vergne, United States U-Haul International, Inc Full timeAssist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity Manager, Agent, Reservation, Retail, Equipment
-
Service Technician
3 weeks ago
La Vergne, United States McGRIFF TIRE COMPANY, INC. Full timeJob DescriptionJob DescriptionMcGriff Tire Company Inc. is one of the fastest growing fleet solutions and retread companies in the Southeast. Our philosophy is the same today as it was when we started in 1948 – be fair, work hard, provide excellent customer service, and do your best no matter what the job. We’re looking for talented and motivated...
-
Co Manager>
3 weeks ago
La Vergne, United States RaceTrac Full timeRaceTrac - 500 Waldron Road [Assistant Store Manager] As a Co Manager at RaceTrac, you'll: Oversee the day to day operations and sales of a high volume convenience store retail outlet; Assist in leading and supervising a team of employees; Drive profitability, develop people, and ensure the highest level of guest service; Assist with supervising and...
-
Consumer Marketing Manager
6 days ago
La Vergne, United States Ingram Content Group Full timeIngram Content Group (ICG) is hiring for a Consumer Marketing Manager to contribute to our Consumer Marketing team in La. Vergne, TN just outside Nashville. As a critical member of Ingrams Consumer Marketing division, the Consumer Marketing Manager Marketing Manager, Marketing, Manager, Social Media, Education, Business Services, Business
-
Customer Service Executive
3 weeks ago
La Plata, United States MRW Lawns, Inc. Full time**Setting the Standard in Lawn Care** MRW Lawns, Inc., a Green Group Company, is looking for associates to join our family with a strong work ethic, good customer service skills to assist customers in selecting lawn care and exterior pest control services for their homes throughout the Southern Maryland area. We take pride in living by company core values...
-
Member Service Specialist
6 days ago
La Vergne, Tennessee, United States GOVX Full timeThe Member Services Specialist role is an integral part of the GOVX Customer Operations success, providing a mix of direct-to-consumer support and partner success in a helpdesk-style fashion. Guiding, teaching, and leading our Member Services and operations to success with their service interactions through process, product, quality assurance and escalation...
-
Customer Service Advisor>
1 week ago
La Grange, United States Valvoline Full timeValvoline - JobID: 26780713 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...
-
Rental Representative
2 weeks ago
La Vergne, United States Hills Machinery - RJV Equipment Full timeJob DescriptionJob DescriptionOverview:This position serves as an outside Rental Representative for RJV Equipment. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade...
-
Rental Representative
2 weeks ago
La Vergne, United States RJV Equipment LLC Full timeJob DescriptionJob DescriptionOverview:This position serves as an outside Rental Representative for RJV Equipment. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade...
-
Commercial Sales Representative
3 weeks ago
La Vergne, United States Glomo Full timeJob DescriptionJob DescriptionCommercial Sales Representative - Moving & StorageSales professionals who target commercial markets to promote moving and storage services.Sales consultants are also provided company leads to perform written estimates and scopes of service to companies requiring relocation and/or storage services.This position is responsible for...
-
Client Relations Manager
7 days ago
La Vergne, Tennessee, United States Ingram Content Group Full timeJob Description is hiring a Client Relations Manager to join our team in La Vergne, TN. In this role, you will serve as the primary point of contact between Ingram Book Company (IBC) and assigned key International retail clients to resolve issues, lead the ongoing business relationship, instruct clients on policies/procedures, utilize industry...
-
Dispatcher
2 days ago
La Vergne, United States Team 360 Staffing Full timeRequirements Must be able to type accurately at least 35 WPM.Intermediate level Excel and Word.Strong written and oral communication skills are essential.Ability to manage deadlines.Strong knowledge of the roadways throughout the immediate and surrounding areas.Ability to work in a team environment in high-pressure situations.Job DutiesAnswering phones...
-
In-Shop Appliance Repair Technician
7 days ago
La Vergne, United States Conn's, Inc. Full timePosition Summary: The In-Shop Appliance Repair Tech is responsible for working INSIDE the Service Center, diagnosing and repairing a full array of consumer appliance. Qualifications: * 2 years of recent, professional appliance repair experience * Experience repairing HE washers and dryers, refrigerators, and gas and electric stoves is required *...
