Dispatcher

3 weeks ago


La Vergne, United States Team 360 Staffing Full time

Requirements

  • Must be able to type accurately at least 35 WPM.
  • Intermediate level Excel and Word.
  • Strong written and oral communication skills are essential.
  • Ability to manage deadlines.
  • Strong knowledge of the roadways throughout the immediate and surrounding areas.
  • Ability to work in a team environment in high-pressure situations.

Job Duties

  • Answering phones professionally and timely.
  • Answering email requests professionally and timely.
  • Providing general customer service.
  • Research of shipments for Corporate requests/reports.
  • Research of shipments for Accounting requests/reports.
  • Communicate charges with accounting when outside vendors are used.
  • Understanding TSA regulations.
  • Develop pickup/delivery routes and maintain contact with drivers throughout the day.
  • Modify daily routes to accommodate the needs of customers.
  • Act as a communication liaison between customers, drivers, sales, and Pilot facilities.
  • Cultivate strong relationships with drivers and customers.
  • Scheduling of residential pickups.
  • Able to work overtime and weekend on-call rotations.
  • Other duties assigned and deemed necessary by the Cartage Supervisor.

EDUCATION:

- High School Diploma or equivalent.

EXPERIENCE:

- 3 years dispatching experience.


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