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Sales Representative
3 weeks ago
Title: Sales Representative
Industry: Manufacturer
Location: Novi, MI
Salary: $90k – 120k
Report to: Sales Manager
Start: Immediately
Hours: 8am-5pm
Summary:
This position is primarily responsible for maintaining productive relationships with our customers from a sales and service perspective. Works closely with all departments to resolve customer issues and facilitate other commercial related activities.
Responsibilities:
• Act as primary sales communication window for customers, respond to customer inquiries and complaints, follow up on accounts receivables, and understand customer needs -- be the voice of the customer internally, driving internal actions.
• Work closely with quality, engineering, accounting and other internal departments to resolve customer issues and other commercial related decisions/activities.
• Maintain and develop relationships by understanding customer current and future needs.
• Prepare quotations and commercial price negotiations with management direction and strategy, based on incoming RFQ’s/online portals, ensure customer requirements concur with negotiated delivery dates, and are aligned with customer service firm and forecasted information.
• Follow customer changes while facilitating price negotiations and assisting customer service with volumes, forecasting, critical delivery issues, etc.
• Plan customer visits, both current and potential to manage needs and expectations.
• Prepare and compile sales-related data (sales, sales plans, etc.) and customer submission materials (presentations, etc.)
• Market research as needed to identify new customers, industry trends, competitive analysis, etc. Market knowledge of automotive and residential A/C markets a plus.
• Other duties will be assigned as necessary.
Qualifications/Requirement:
Education: Degree in a related field
Experience: 10 years experience in automotive industry sales, material control and/or purchasing functions.
Knowledge, Skills and Abilities: ERP knowledge, Advanced Microsoft Office, Advanced Communication & Negotiation Skills
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