Admin & Sales Support Specialist at Signarama

2 months ago

Hartsdale, United States Westchester Marketing Group Inc Full time
Job DescriptionJob Description

Join Our Team as an Admin & Sales Support Specialist at Signarama

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Admin & Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Admin & Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you

Key Responsibilities:

  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
  • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth:

  • Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.
  • Industry-leading training and networking opportunities across the franchise network.

What We Offer:

  • Competitive Salary 
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment

Qualifications:

  • Strong proficiency in computer operations, including Windows Office and POS systems.
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills.
  • Understanding of basic sales and telemarketing principles.
  • Exceptional communication and customer service skills.
  • Proactive and able to balance multiple responsibilities and tasks.
  • Ability to stand for extended periods and manage frequent computer use.
  • Interest in marketing and design as well as basic technical understanding a plus.
  • Candidates with valid driver's license preferred.
Company DescriptionSignarama Hartsdale is a Westchester County (NY) based sign manufacturer serving the Lower Hudson Valley as well as parts of Connecticut and Northern New Jersey. However, as part of the world’s largest sign franchise with approx. 350 locations in the US, we have dedicated resources nationwide.
As a full service sign and graphics provider, we design, fabricate and install customized signage for interior and exterior use.
We partner with our clients from concept to completion delivering the quality and service they deserve.
For more information, please visit www.signarama-hartsdale.com.Company DescriptionSignarama Hartsdale is a Westchester County (NY) based sign manufacturer serving the Lower Hudson Valley as well as parts of Connecticut and Northern New Jersey. However, as part of the world’s largest sign franchise with approx. 350 locations in the US, we have dedicated resources nationwide.\r
As a full service sign and graphics provider, we design, fabricate and install customized signage for interior and exterior use.\r
We partner with our clients from concept to completion delivering the quality and service they deserve.\r
For more information, please visit www.signarama-hartsdale.com.

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