Limousine Service Dispatcher/Reservationist

4 months ago


Los Angeles, United States Limousine Service Full time
Job DescriptionJob Description

Looking for a Career? 43 years in business, a global pandemic and still going strong

Well-established Limousine Service based in North Hollywood seeks a Dispatcher/Reservation Agent Monday - Friday 1:30pm-8:30pm, Sunday 1:30pm-10:30pm (total 44 hours per week) with opportunity to cover shifts and work additional hours. If Sunday does not work for your schedule, this can be modified.

Benefits include: Vacation and Personal Days after a probationary period + medical insurance.

Candidates *MUST* have strong customer service and communication skills in the Limousine
industry or a related field such as Courier, Hotel, Fleet Vehicles.

Livery Coach software experience is a plus

As one of the premiere limousine services in Southern California, we have dispatchers in our office 24/7/365.

We provide paid training and offer a great, professional but casual environment

This job requires someone with a strong ability to multi-task, and a keen attention to detail. As the key liaison between our clients and chauffeurs, you will need to handle many details and coordinate the activities of our fast-paced office as well as the movements of up to a few dozen vehicles simultaneously.

DUTIES:

* Communicate with clients, including high profile corporate executives and celebrities in a clear, positive and professional manner.

* Give price quotes and recommend the most efficient pick-up time and vehicle to suit the client's needs and geography.

* Input reservations into our system many times while you are on the phone with a client.

* Route, schedule and coordinate the vehicles.

* Remain in regular contact with chauffeurs.

* Regularly check airline schedules for any changes to flight arrivals.

* Resolve dispatch related chauffeur issues and coordinate resolutions with senior management.

* Light accounting and other paperwork.

* Perform miscellaneous projects as needed.

* Excellent oral and written communication skills.

* Computer literate. Must type a minimum of 40wpm

* Ability to handle multiple tasks.

* Ability to work as a team player.

* Must be superior problem solver, detail oriented, quick-thinker.

* Thorough knowledge of the Los Angeles and Southern CA area.

* Work well under pressure in a fast-paced work environment.

* Must pass a pre-employment background check.

* Positive references are a MUST and will be contacted.

* Must sign a confidentiality contract.

* Previous limousine service or similar (courier, etc.) experience a plus

* *MUST** have prior relative experience: Limousine, Courier, Transportation, Travel Agency, Hotel.
Please DO NOT APPLY if you do not have relative experience

 



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