IT Systems Engineer

2 months ago

Troy, United States BAE Networks Full time
Job DescriptionJob Description

Join BAE Networks, a leading organization in the IT industry, as we actively search for driven and talented IT Support Engineers to become a vital part of our dynamic team. In this exciting role, you will have the opportunity to showcase your expertise and make a significant impact by delivering exceptional technical assistance and support across various client environments.

Why should you apply?

  1. Cutting-edge Environment: BAE Networks thrives on innovation and stays ahead of the curve with the latest technologies and trends. As an IT Support Engineer, you will be immersed in a dynamic work environment that encourages continuous learning and provides exposure to diverse systems and solutions.

  2. Meaningful Impact: Your contributions as an IT Support Engineer will be instrumental in ensuring seamless operations for our clients. You will have the chance to resolve complex technical issues, enhance system performance, and directly contribute to their success.

  3. Collaborative Team: At BAE Networks, teamwork and collaboration are at the heart of our success. Join a supportive and knowledgeable team of professionals who are passionate about technology. You'll have access to mentorship opportunities, knowledge sharing sessions, and a strong network to enhance your skills and professional growth.

  4. Career Development: We believe in investing in our employees' long-term success. As an IT Support Engineer, you'll have a clear path for growth and the chance to expand your expertise.

  5. Competitive Compensation and Benefits: BAE Networks recognizes the value of your skills and offers a highly competitive compensation package. In addition to a competitive salary, we provide comprehensive benefits, including health insurance, 401k, paid time off, and more, ensuring your well-being and work-life balance.

Primary responsibilities as a BAE Networks Systems Engineer:

  • Planning, installing, configuring, and documenting network hardware and software such as routers, firewalls, switches, VPNs, VLAN’s, and wireless access points.
  • Planning, implementing, and supporting Microsoft platforms such as Office 365, SharePoint, and Exchange.
  • Planning, implementing, migrating, and maintaining Microsoft Server (2008 to modern version) including Active Directory, GPO’s, file sharing, application support, basic PowerShell commands, and security best practices.
  • Physical wiring and troubleshooting experience from data port, to cabling, to patch and switching.
  • Providing technical support during business hours across the company (including both on-site and remote).
  • Provide emergency after hours support during rotating on-call schedule (1 week every 2 months, approximately).
  • Perform cost-benefit and return on investment analyses for proposed technology to aid sales and management in making implementation decisions.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
  • Assist other departments when needed.

Skill requirements:

  • Microsoft Office 365 (administration, maintenance, migration, and tenant design)
  • End to End Networking (Firewalling, security, switching, VLAN configuration, traffic filtering, wireless configuration and administration)
  • Microsoft Server both virtual and physical instance creation and administration (recent versions, roles, AD, GPOs, shares, etc)
  • Hypervisors (VMware and Hyper-V)
  • Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.

Key non-technical skills for success:

  • Business professional appearance and communication is essential.
  • Comfortability with travelling when needed in local SE Michigan area.
  • Highly self motivated and directed, with keen attention to detail in a faster paced environment.
  • Proven analytical and creative problem-solving abilities that fit both client and company requirements.
  • Customer oriented and ability to communicate with the clients in a clear and concise manner.
  • Provide guidance and limited training with clients on how their technology works.
  • Open to learning new things and remaining flexible in technology changes or processes.
  • Excellent planning, documenting, and organization skills with an ability to prioritize multiple tasks..

No-Go's:

You will not be hired, or you will not remain employed if you:

  • Are lazy with documentation and time tracking
  • Have an issue with over-the-top client communication
  • Prefer to argue your point rather than accomplish the task
  • Refuse to conform to standard processes
Company DescriptionSoutheastern Michigan based managed services provider servicing clients across all industries and of varying size and complexity.Company DescriptionSoutheastern Michigan based managed services provider servicing clients across all industries and of varying size and complexity.

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