General Manager

2 months ago

Edina, United States Extract Juicery Full time
Job DescriptionJob Description

Objectives and Expectations:

  • The General Manager is responsible for the overall success of the restaurant’s financials, environment, employees, shift leaders and customers.
  • Oversee the successful operations of the restaurant in all capacities.
  • Uphold and enforce all company policies and procedures.

Financial Management:

  • Budget with owner.
  • Responsible for creating and winning the company’s monthly and quarterly sales and profitability goals.
  • Research, pursue and delegate revenue generating opportunities for the restaurant (special events, demo's, etc.) Oversee restaurant’s cash overages and shortages.
  • Approve all payroll reports prior to submitting to Payroll.
  • Prepare and execute banking (deposits, making change, etc.)
  • Conduct inventory and cash control procedures.
  • Cash management; petty cash management.
  • Responsible for Daily Sales Reports.
  • Prepare and communicate weekly operational reports.
  • Oversee any staff bonus distributions.

Staff Management & Development (HR):

  • Supervise all staff employees.
  • Employee hiring and dismissal as needed.
  • Complete and process all employee write ups and disciplinary action.
  • Maintain employee files and proper documentation in partnership.
  • Manage all scheduling ensuring the restaurant is staffed appropriately in order to be successful.
  • Oversee training of all new staff members.
  • Prepare and lead educational and inspiring staff meetings.
  • Prepare and communicate employee performance reviews.
  • Maintain updated training materials and literature in the restaurant.
  • Report any work-related injuries.
  • Oversee all new hires and the successful completion of their paperwork.

Restaurant Operations:

  • Communicate consistently with operating partners.
  • Upgrade and maintain the restaurant’s structures and systems.
  • Train and maintain staff in company culture.
  • Handle any and all emergencies in a timely and professional manner.
  • Resolve complaints of staff, service, food and overall customer experience.
  • Oversee restaurant product demos.
  • Oversee the restaurant inventory.
  • Adjust and meet pars for food.
  • Ensure proper safety training in the restaurant.
  • Monitor and maintain quality of food and beverage.
  • Monitor and maintain quality of service, facility atmosphere and employee appearance.
  • Oversee all order and fulfillment of supplies.
  • Oversee all repairs and maintenance.
  • Be responsible for email and all company communications.
  • Know and track the daily and monthly labor percentage.
  • Oversee shift changes.
  • Oversee and ensure the restaurant is safe for employees and customers at all times.
  • Maintain all Department of Health regulations and requirements.
  • Oversee food ordering with Kitchen Manager.
  • Follow and uphold all company policies per employment handbook.

Characteristics:

  • A commitment to exceptional customer service.
  • Proven track record of superior customer service and interaction skills.
  • Ability to lead and support a team spirit of working as a group toward a common goal.
  • Ability to move quickly and efficiently in a fast-paced environment.
  • Ability to multi-task while remaining composed and professional.

Experience Requirements:

  • ServSafe Food Handler Certificate is required.
  • Must have a clean driving record.
  • Management Experience

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