Director of Operations

2 weeks ago

Orlando, United States Rock 'Em Socks Full time
Job DescriptionJob Description

Rock ' Em Socks is the World's Largest Sock Store, with designs created and produced daily in Orlando, Florida. With over 10,000 designs to choose from, there's a "Sock for Every Story". Rock 'Em cut through the industry to turn a long-forgotten item of your wardrobe into a bold statement on your feet.

We stand out with creative product, innovative operational processes, and USA based manufacturing for just-in-time projects. Our fast-paced and collaborative team culture provides the inspirational spark needed to do something truly unique. 

Our reputation as a Brandufacturer (hybrid sock brand & manufacturer) has given us the opportunity to work with world-class partners in sports and entertainment our partners. Rock ‘Em is the official go-to sock brand for the some of the best names in the business - Disney, Marvel, Star Wars, Universal Studios, NFL, NBA and many more.

We're looking to expand our in-house manufacturing capabilities, working towards the constant goal of improving our production, shipping and fulfillment times. Join a fast paced and energetic environment with a culture as innovative and enjoyable as the products we make.  

Position Summary:

This role will be responsible for developing and managing our daily manufacturing operations in order to reach increased demand through increased capacity and efficiency. This will include pre-operational responsibilities and preparation such as developing a training program, forecasting demand & related output metrics and building out scheduling across multiple shifts. Operational responsibilities include developing and managing our labor force, monitoring and increasing productivity and facilities maintenance and floor flow. 

Success in this role will be determined by executing a data-driven, measure-to-manage approach in order to balance quality, cost, accuracy, efficiency and speed of manufacturing and fulfillment. We are looking to significantly increase our output - key metrics we will measure against will be shipping lead times, production efficiency, labor hour optimization and capacity expansion relative to 2023 actuals and 2024 forecasts.

Pre-Operational - Training

  • Development of training programs and processes per key roles 
  • Documentation of training programs through written and visual mediums
  • Creation of actionable training plan with milestones and knowledge verification 
  • Selection, development and management of trainers

Pre-Operational - Forecasting

  • Daily production numbers beginning with Q4 2024
  • Daily supplies needed
  • Daily human capital needs
  • Assist in the development of forecasting software and management of actual forecasts

Pre-Operational - Scheduling

  • Building out production scheduling across 3 shifts
  • Account for % of call outs / no-shows / labor send-homes
  • Development of full time and part time positions, hours, and ability to swap shifts
  • Evaluate, implement and manage scheduling software to layer into operations

Operational - Human Resources

  • Develop and manage relationships with temporary labor agencies
  • Develop higher level area leads per shift
  • Fill roles daily with temporary labor teammates
  • Evaluate temporary labor teammate talent, positional fit and productivity
  • Coordinate with area leads for their needs
  • Develop and implement occurrence system and consequences for labor force

Operational - Productivity

  • Communicate, measure, and increase pace for each production area
  • Constantly check in with area leads and product to ensure quality
  • Ensure teammates are on-task
  • Enforcement of rules and consequences
  • Develop processes and communicate opportunities for continuous improvement on the floor

Operational - Facility Maintenance

  • Overall Cleanliness of facility and individual production areas
  • Grade Area leads on their team’s organization
  • Scheduling of labor to load/unload container shipments
  • Execution of optimal storage in finished goods inventory and blank inventory
  • Manage layout / floor plan of storage racks
  • Oversee facility vendors and related projects (lights, trash etc)
  • Oversee waste management on micro level (trash bins, recycling) and macro level (trash containers, recycling bales)
  • Oversee cardboard waste management
  • Oversee facility supply needs, purchases, arrivals and distributions

Required Skills:

  • Bi-lingual: must be able to fluently speak English and Spanish
  • HIGH ENERGY mindset with ability to motivate a team of 20+
  • Comfortable talking in front of entire team daily
  • Zero tolerance for excuses and lack of effort
  • Lack of ego - the most important thing is the team
  • Comfortable with having hard conversations
  • Servant leader - active in the creation of, management of, and execution of tasks
  • Constant mindset of improvement and problem solving
  • Extremely organized
  • Overly communicative
  • Trustworthy
  • Punctual

Qualifications

  • 5+ years of relevant experience in retail operations and fulfillment
  • Expertise in both e-commerce fulfillment and print-on-demand operations
  • Experience in 3PL Management and Negotiations
  • Strategic thinking and a growth mindset; the ability to “think big”
  • Strong accountability for results and metrics
  • Exceptional leadership and communication skills, to relay capacity and project status to leadership and sync supply and demand
  • Strong project management skills
  • Excitement for a start-up environment and building from the ground up

Rock ‘Em is a uniquely integrated company. We want to attract the best candidates who are willing to go above and beyond to serve our customers in the most timely fashion.

Company DescriptionRock 'Em Socks is The World's Largest Sock Store Our socks are at the crossroads of comfort and creativity, where the industry leading materials meet world-class art and illustrations. We're proud to be partners with some of the most notable companies in the world, releasing collaborations with the NFL, NBA, Disney, Star Wars, Marvel and more We're what we call a "brandufacturer" - the perfect mix between a creative brand and a forward thinking manufacturer. All of our socks are designed and made in Orlando, Florida - with technology that has us going from an idea to a product in mere minutes. Rock 'Em truly is First on Foot - where any new movie, TV show, meme, trend, champion and hero gets forever immortalized on our socks. Our team culture is collaborative, fast-paced, growth focused and above all fun. Think you have what it takes to bring the next best idea to the wonderful world of socks? Apply today At Rock 'Em there's something for people of all walks of life. With over 10,000 unique designs, we truly have A Sock for Every Story.Company DescriptionRock 'Em Socks is The World's Largest Sock Store Our socks are at the crossroads of comfort and creativity, where the industry leading materials meet world-class art and illustrations. We're proud to be partners with some of the most notable companies in the world, releasing collaborations with the NFL, NBA, Disney, Star Wars, Marvel and more We're what we call a "brandufacturer" - the perfect mix between a creative brand and a forward thinking manufacturer. All of our socks are designed and made in Orlando, Florida - with technology that has us going from an idea to a product in mere minutes. Rock 'Em truly is First on Foot - where any new movie, TV show, meme, trend, champion and hero gets forever immortalized on our socks. Our team culture is collaborative, fast-paced, growth focused and above all fun. Think you have what it takes to bring the next best idea to the wonderful world of socks? Apply today At Rock 'Em there's something for people of all walks of life. With over 10,000 unique designs, we truly have A Sock for Every Story.

  • Director of Operations

    7 days ago

    Orlando, United States Rhino Shield of Jacksonville Full time

    About Us: At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has...

  • Director of Operations

    1 week ago

    Orlando, United States Rhino Shield of Jacksonville Full time

    Job DescriptionJob DescriptionAbout Us:At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment...

  • Director of Operations

    1 week ago

    Orlando, United States Rhino Shield of Jacksonville Full time

    About Us:At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has...

  • Director of Operations

    17 hours ago

    Orlando, United States Rhino Shield of Jacksonville Full time

    About Us:At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has...

  • Director of Operations

    1 week ago

    Orlando, United States Rhino Shield of Jacksonville Full time

    About Us:At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has...

  • Director of Plant Operations

    5 days ago

    Orlando, United States Villa Health Full time

    Director of Plant Operations Villa Health and Rehabilitation is looking for a director of plant operations to join their wonderful team! About us: Villa Health and Rehabilitation located in Deland, FL. is a quiet and relaxing community, providing top of the line care and rehabilitation services, designed around our residents needs. Through personalized care...

  • Assistant Store Director Operations

    2 weeks ago

    Orlando, United States Saks off 5th Full time

    Assistant Store Director: Operations. Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the 4 walls. They will be responsible for maintaining performance of the Store Director, Operations, Director, Store, Assistant, Operation, Retail

  • Deputy Director of Operations

    3 weeks ago

    Orlando, United States CareerBuilder Full time

    Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a Deputy Director of Operations. The ideal candidate will be based in our Orlando, Ft. Lauderdale, Miami, or Chicago office. The Firm has experienced record growth for several consecutive years and we are seeking a person to be Deputy Director of Operations (the "Deputy"),...

  • Director of Lab Operations

    2 weeks ago

    Orlando, United States National Vision, Inc. Full time

    Guides all aspects of the optical labs with the retail locations, including lens edging, frame adjustments, and prescription verification. Ensures that practices are in place for the timely and accurate production of eyeglasses and contact lenses. Pr Operations, Director, Lab, Lab, Equipment Maintenance, Manager, Healthcare

  • Director of Operations

    3 weeks ago

    Orlando, United States Puff 'N Stuff Catering Full time

    Job DescriptionJob DescriptionThe primary responsibility of the Director of Operations is to provide effective leadership of the Event Operations Departments including service and warehouse. This person will provide direction and guidance to departmental leaders and serve as a resource for the continued growth of the Puff n Stuff business and brand.Primary...

  • Director, Accounting Operations

    3 weeks ago

    Orlando, United States Forsyth Barnes Full time

    An exciting opportunity has come up for a Controller / Accounting professional to take a leadership role for a well-known sports entity based in Florida! The Controller will be responsible for the development and implementation of accounting systems for effective and accurate reporting of financial results to internal management, external stakeholders...

  • Director

    3 weeks ago

    Orlando, United States Primrose School of Hunter's Creek Full time

    The Primrose School of Hunters Creek located at 5741 Town Center Blvd, Orlando, FL 32837 is seeking a Director for our private preschool. This position will ensure adherence to our mission of bringing the best and most trusted in early childhood education and child care services to families we serve. We are seeking an individual who is energetic, organized,...

  • Director, Marketing Agency Operations

    5 days ago

    Orlando, United States Raymond James Full time

    Job Description - Director, Marketing Agency Operations (2401596) Job Description Director, Marketing Agency Operations - 2401596 Description Ultimately accountable for: Delivering quality marketing services to clients in the most efficient way possible. What does success look like? Satisfied clients (optimized timelines, quality of deliverables and...

  • Operations Research Analyst

    3 weeks ago

    Orlando, Florida, United States Department Of Homeland Security Full time

    Summary This position is located in Field Operations Directorate,Southeast Regional Office.As an Operations Research Analyst, you will performs a wide range of operations research and analysis activities in support of the regional office. These activities include qualitative and quantitative analysis to assist senior leaders in decision-making and problem...

  • Clinical Director

    2 weeks ago

    Orlando, United States BRIDGES OF AMERICA Full time

    Job DetailsLevelExperiencedJob LocationTHE ORLANDO BRIDGE - ORLANDO, FLRemote TypeN/APosition TypeFull TimeEducation LevelMaster's DegreeSalary RangeUndisclosedTravel PercentageUndisclosedJob ShiftAnyJob CategoryNonprofit - Social ServicesDescriptionProgress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges...

  • Residential Operations Director

    3 days ago

    Orlando, United States Friends of Children and Families, Inc. Full time

    **JOB OVERVIEW**: We are seeking a highly skilled and experienced Senior Administrator to join our team. The Senior Administrator will _oversee the operations of our 6 residential group homes serving youth between the ages of 13-17 years of age._ - **MUST BE WILLING TO TRAVEL BETWEEN ORANGE, SEMINOLE AND BREVARD COUNTIES.**_ **RESPONSIBILITIES**: - Assist...

  • DDB/CRA Assistant Director

    3 weeks ago

    Orlando, Florida, United States City of Orlando Full time

    Description Who We AreOrlando, The City BeautifulFor most of Orlando's history we've been the place everyone wants to visit. Today, we're also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We're transitioning from our role as the young upstart to a more mature, global...

  • Director of Operations

    2 weeks ago

    Orlando, United States Rock 'Em Socks Full time

    Job Description Job Description Rock ' Em Socks is the World's Largest Sock Store, with designs created and produced daily in Orlando, Florida. With over 10,000 designs to choose from, there's a "Sock for Every Story". Rock 'Em cut through the industry to turn a long-forgotten item of your wardrobe into a bold statement on your feet. We stand out with...

  • Regional Vice President of Operations

    4 days ago

    Orlando, United States Westminster Communities of Florida Full time

    Westminster Communities of Florida is a national leader in senior living and dedicated to a Mission and ministry of service to older adults. Founded in 1954, Westminster is a fiscally strong, not-for-profit organization serving more than 7,000 residents in Life Plan Communities and affordable Rental Retirement Communities. Our communities offer independent...

  • Development & Fundraising Director

    3 weeks ago

    Orlando, United States Victim Service Center Of Central Full time

    Job DescriptionJob DescriptionThe Development & Fundraising Director is accountable for increasing unrestricted funding for the VSC. The individual must be committed to the VSC's mission and have a passion for fundraising.  Reporting to the Executive Director, The VSC Development & Fundraising Director is responsible for the creation and implementation...