Residential Operations Director

3 weeks ago

Orlando, United States Friends of Children and Families, Inc. Full time

**JOB OVERVIEW**:
We are seeking a highly skilled and experienced Senior Administrator to join our team. The Senior Administrator will _oversee the operations of our 6 residential group homes serving youth between the ages of 13-17 years of age._
- **MUST BE WILLING TO TRAVEL BETWEEN ORANGE, SEMINOLE AND BREVARD COUNTIES.**_

**RESPONSIBILITIES**:

- Assist with all aspects of the employee life cycle (interviewing, hiring, training, coaching, evaluations, corrective actions and terminations).
- Available to be **on-call evenings, weekends, and holidays**. Rotating 24/7 on-call responsibilities
- Ability to assist with preparing for CBC, DCF, and Medicaid audits.
- Ability to represent agency at provider meetings. (i.e. FCC, CBC and DCF)
- Able to provide coverage at group homes if necessary.
- Oversees cleanliness of homes, premises, and vehicles.
- Ensure incident reports, daily logs, files, and all other records are submitted and uploaded to appropriate database per agency and HIPPA guidelines.
- Ensure budget reports and receipts are submitted on time and are accurate per Friends policy.
- Oversees and coordinates program efforts to ensure a team-driven process involving caregivers, youth, families, and community services working together to develop, implement, and provide quality services.
- Provides consultation, coaching, and feedback as necessary and monitors the progress made in achieving programmatic objectives.
- Monitors and analyzes data to evaluate program performance and ensure program objectives and outcomes are being met on a day-to-day basis.
- Ensure monthly documents are completed accurately and uploaded on time.
- Complete all required trainings within specified time frame.
- Attend civic group meetings in respective service area.
- Responsible for accurate completion of performance reviews and timely submission.
- Submits reports regarding concerns, evaluations, and other developments on a regular basis to the Chief Operating Officer. Also works with the HR administrator on training needs of the Staff.
- Assist with delivering Behavioral Health Overlay Services (BHOS) and complete documentation when required.
- Familiar with Medicaid implementation and assist when needed.
- Conduct at least three monthly unannounced visits across all shifts. Visits must occur after business hours or on the weekends.
- Conduct monthly meetings with agency consultants as scheduled.

**QUALIFICATIONS**:
Required: Master’s degree in social work, Human Services, Psychology, or related field, and 3 years of supervisory experience **OR** Bachelor’s degree and 5 years of experience including management, administration, and social services with a minimum of 5 years of supervisory experience.

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- Ability to successfully lead a team of associates.
- Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
- Knowledge of state and local agencies and regulatory requirements pertaining to youth care.
- Computer skills in Microsoft Office.
- Excellent problem-solving skills and attention to detail

As a Senior Administrator, you will have the opportunity to work in a dynamic environment where your expertise will be valued. We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team today and contribute to the success of our youth

Pay: $70,000.00 - $82,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Compensation package:

- Bonus opportunities

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Supervisory: 3 years (required)
- Child Welfare: 1 year (preferred)

Ability to Commute:

- Orlando, FL (preferred)

Ability to Relocate:

- Orlando, FL: Relocate before starting work (required)

Work Location: In person

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