Front Office Coordinator
3 weeks ago
As they continue to grow and expand, they are seeking an energetic, ambitious, and friendly Front Office Coordinator to join their team, adding additional support staff to meet the demands of their expanding practice.
The Front Office Coordinator role encompasses guest services, front desk management, office administration, insurance coordination, and patient education, all vital components in ensuring an exceptional patient experience.
Candidates must possess the ability to foster patients' confidence and loyalty while thriving in a fast-paced environment. They should demonstrate proficiency in managing and anticipating workload without compromising the quality of patient care.
Responsibilities
- Patient Reception, Administration, and Scheduling:
Greeting and registering patients, updating records, and managing appointments scheduling. - Communication Management:
Answering calls and emails, providing information, and facilitating communication between patients and staff. - Insurance Coordination, Billing, and Financial Transactions:
Verifying insurance, processing claims, handling billing inquiries, and managing financial transactions. - Patient Records, Confidentiality, and Office Maintenance:
Maintaining patient records securely, preparing files, and ensuring office organization and cleanliness. - Patient Education, Referral Coordination, and Problem Resolution:
Providing basic information, distributing materials, coordinating referrals, and addressing patient concerns. - Training, Quality Assurance, and Operational Support:
Participating in training sessions and quality assurance activities and collaborating on operational improvements.
Requirements
- High school diploma or equivalent (some college coursework preferred)
- Previous experience in Medical Office is preferred.
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient computer skills and familiarity with office software
Benefits
- Medical Benefits
- PTO and Paid Holidays
Company DescriptionStaffing Proxy is a Recruiting and HR agency specializing in the hearing healthcare industry.
Our mission is to help every employer become an Employer of Choice (EoC) while building lasting connections between exceptional employers and the industry's brightest minds.Company DescriptionStaffing Proxy is a Recruiting and HR agency specializing in the hearing healthcare industry. \r
Our mission is to help every employer become an Employer of Choice (EoC) while building lasting connections between exceptional employers and the industry's brightest minds.
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