Senior Field Service Engineer

1 week ago

Arlington Heights, United States XceedSearch.com Full time
Job DescriptionJob Description

POSITION TITLE: Field Service Engineer

LOCATION: Onsite Various Customer Locations in the USA

BASE SALARY: Based on Experience

TRAVEL REQUIREMENTS: 90% - 100%, paid Per Diems, Paid Overtime

ADDITIONAL COMPENSATION: Excellent Benefits package, Bonuses, and 401K

 

Company:

 

Our client is a global industry leader in manufacturing equipment and solutions by providing the highest value to their customers, employees, and environment. In order to strengthen their worldwide ties and promote diversity, they aim to continuously keep improving the management and education structure of globally minded and motivated personnel; with 60 percent of its personnel working worldwide.  

 

Summary:

 

The Field Service Engineer has the primary responsibility of providing installation, troubleshooting, diagnostic, repair,

and maintenance support with total customer satisfaction in mind. This individual must demonstrate strong repair and

troubleshooting skills and knowledge.

 

Essential Duties and Responsibilities:

 

·         Install new CNC machine tool systems at customer facility (including all options and accessories on all machine types).

·         Analyze findings to troubleshoot and determine source(s) of mechanical, hydraulic, pneumatic, and/or application issues.

·         Coordinate problem resolution and recommend repair, replacement, and/or other corrective action for CNC machine tools.

·         Provide on-site and remote support (telephone, email, etc.) to customers, distributors, and colleagues.

·         Provide project management and training as required.

·         Execute other tasks related to trade show events (ToyoTech, IMTS, etc.) and/or service support on an as-needed basis.

·         Travel Requirements: 90% - 100%, Monday through Friday with overnights and some weekends.

·         Performs other related duties as assigned.

 

Minimum Qualifications:

 

·         3+ years of experience in machine tool maintenance/technology (both electrical and mechanical).

·         3+ years of experience in providing remote technical support (both electrical and mechanical) in the machine

·         tool industry.

·         3+ years of experience with installation and/or maintenance of machining centers.

 

Preferred Qualifications:

 

·         Associate degree in Machine Tool Technology.

·         Knowledge of leveling, checking, and adjusting the geometry of CNC machinery

·         Knowledge of PLC programming/troubleshooting, control systems, Fanuc Controls, and power circuits.

 

 This is the type of CNC machining debug/install experience they are looking for.

Prefer candidates that currently/formerly worked for these companies. 

  • Makino
  • Okuma
  • DMG Mori Seiki 
  • Mazak
  • Doosan
  • SNK
  • Niigata
  • OKK
  • Hyundai Wia
  • Hurco
  • Haas

 

Region Specific – Machine Tool Distributor Companies: 

  • Minneapolis Area – Concept Machine Tool, Productivity Inc., Northwest Machine,
  • Tennessee Area- Ellison, Morris South, Yamazen, Methods, SST (Single Source Technologies)
  • Alabama Area – Morris South, SST (Single Source Technologies), Pinnacle Machine Tools Inc., Ellison, Kearney Machinery
  • New England – Gosiger, Meagley Machinery Inc, SST (Single Source Technologies), Able Machine Tool Sales, Allegheny Machine Tool Systems

 

Please get answers to the following questions…

Experience - Must Haves

  • CNC Machine Tool Maintenance/Technology (ask if this experience was with any of the above companies) =
  • Remote Technical Support in Industry (ask if this experience was with any of the above companies) =
  • Installation/Maintenance of CNC machines (ask if this experience was with any of the above companies) = 
  • Grinders Experience (ask if this experience was with any of the above companies) =
  • Field Service experience (ask if this experience was with any of the above companies) =

 

Experience - Preferred

  • FANUC experience (ask if this experience was with any of the above companies) =
  • Degree - 
  • PLC programming (ask if this experience was with any of the above companies) =
  • Precision Metal Cutting experience (ask if this experience was with any of the above companies) = 

 

Personal Notes/Logistics

  • Desired Salary: 
  • Travel Readiness:
  • Start Timeline:
  • Reason for leaving: 
Company DescriptionAerospace Defense MachiningCompany DescriptionAerospace Defense Machining

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