Front-of-House Manager
6 days ago
Front-of-House Management ( Bar Manager/ Floor) : The front-of-house management is responsible for managing the building operations and customer service operations.
Their duties include:
Supervising All FOH Staff( Host, Food Runner, Bar-back, Bartender/Server.
- Opening & closing procedures
- Daily Cleaning
- Updating and Education on New Menu, Drink & Food Specials
Managing reservations and seating through scheduling.
- Schedules Completed to review every Tuesday for the following 2 weeks.
- Review requests & availability
Ensuring the cleanliness and organization of the Dining area and service areas.
- Weekly Department Audits.
- Daily Opening and closing procedures are being executed.
- Daily execution of cleaning duties.
- Daily execution of Side work.
Training and supervising staff.
- Following and executing training schedules
- Completing Monthly Staff meetings and training to ensure execution and retention.
Monitoring inventory - ( Beer, Wine, & Liquor)
- Reviewing BarMetrix Biweekly
- Auditing and Accountability on missing product
- Ordering, and maintaining the appropriate inventory based on sales and seasons.
- Managing vendor relationships
Ordering supplies
- Weekly review and placing orders
- Paper & Plastic ( Cups, napkins, To Go, etc.)
- Customer Service Supplies ( Pens, Paper, POS supplies, Staplers, etc.).
Ensuring compliance with liquor laws and regulations.
- Monthly Audit on Responsible Alcohol Training and identify Staff not in compliance.
Handling customer complaints and requests.
Company DescriptionLocated in the heart of historic Towson, Charles Village Pub & Patio (CVP) is a local landmark and neighborhood favorite. Famously known for mouth-watering burgers, savory sandwiches, and traditional pub grub favorites, CVP is also known for its outstanding beer selection and incredible cocktails. The menu selections are as unique as our patrons. Whether you are looking to enjoy a relaxing night out on our rooftop or patio, or a casual place to meet friends for the big game, CVP has you covered.Family-owned and operated for more than 30 years, Charles Village Pub & Patio has provided customers with the finest food and spirits along with some of the best nightlife in town. We invite you to stop by and experience the history and tradition that's made us famous.Company DescriptionLocated in the heart of historic Towson, Charles Village Pub & Patio (CVP) is a local landmark and neighborhood favorite. Famously known for mouth-watering burgers, savory sandwiches, and traditional pub grub favorites, CVP is also known for its outstanding beer selection and incredible cocktails. The menu selections are as unique as our patrons. Whether you are looking to enjoy a relaxing night out on our rooftop or patio, or a casual place to meet friends for the big game, CVP has you covered.\r
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Family-owned and operated for more than 30 years, Charles Village Pub & Patio has provided customers with the finest food and spirits along with some of the best nightlife in town. We invite you to stop by and experience the history and tradition that's made us famous.
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