Production Manager

4 days ago

Stockbridge, United States Kripalu Center for Yoga & Health Full time
Job DescriptionJob Description

Are you a dynamic, creative, and highly organized individual with a passion for planning and executing programs & events? Do you want to be a leader working hand-in-hand with the team and fostering an environment of mutual respect, shared goals and open communication? Join and invest in Team Kripalu as our Production Manager

POSITION SUMMARY

The Production Manager leads and manages the Production department with a focus on the exceptional delivery of all programs, events, and meetings. They are dedicated in ensuring outstanding experiences for guests and presenters, as well as internal customer satisfaction, while. meeting Kripalu business criteria. They collaborate, support, and empower their team members, providing guidance and resources while also valuing their input and ideas. Ideal candidates will have a flexible schedule with availability on weekends, evenings and holidays.

ACCOUNTABILITIES

· Manage the execution of all programs, events, and meetings. Strategize and lead effective program production and provide superior service and professionalism for presenters and guests.

· Lead, hire, train, schedule, supervise, and develop staff in the Production Department (Production Support Set Up Crew and Audio-Visual Staff)

· Continually evaluate Production staff and processes, improving and evolving procedures to meet the needs of Kripalu, Presenters and Guests.

· Partner with the Operational area leaders to maintain effective communication systems in the execution of all programs and events, including management of the BEO process within Production.

· Strategize with the Director of Program Operations for room assignments to balance space needs and preferences with optimal support flow.

· Attend weekly BEO meetings, communicating with all Programming and Operational departments regarding the implementation of the previous week’s programs and events, highlighting successes, challenges, procedural changes and recommendations.

· Prepare and manage annual Production department budget and specific capital or other project budgets for equipment and program room enhancement.

· Manage the Department Inventory; oversee purchasing, maintenance, and replacement of all program room supplies and equipment, including A/V equipment, forecasting supply and equipment needs for upcoming programs.

· Work with Director of Program Operations to strategize the future vision of Kripalu Production, ensuring that the department is well aligned with Kripalu’s mission and initiatives and meets industry standards.

· Serve as part of Kripalu’s Leadership Team.

· Special projects and miscellaneous duties as assigned by management.

COMPETENCIES

· Demonstrated commitment to valuing equity, diversity and contributing to an inclusive environment.

· Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational principles.

· Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.

· Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.

· Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.

· Embraces experiences as learning opportunities.

· Accepts responsibility for personal and professional learning and growth.

· Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.

ESSENTIAL SKILLS AND EXPERIENCE

· Must exhibit strong and positive leadership skills including the ability to work independently, to delegate, to train and lead others

· Demonstrated excellence in attention to detail, understanding of mission-driven programming needs, and leadership.

· Excellent customer service skills

· Excellent organizational skills with a high level of attention to detail; Ability to prioritize and complete multiple tasks efficiently

· Proficient in Microsoft Office

· Familiarity with hospitality property management systems and plus; must be adaptable to learn new software and technologies

· Must have a driver’s license and pass a background check

· Willingness to work evenings and weekends is essential, as is the flexibility to adjust schedule according to the needs of the events.

MINIMAL QUALIFICATIONS

· Bachelor’s Degree or equivalent

· Minimum of three years’ experience as a manager or high-level supervisor

PHYSICAL REQUIREMENTS:

· Must be able to stand and sit for extended periods of time

· Must be able to lift, push, and pull at least 50 pounds at a time independently or with assistance on an occasional basis

· Ability to use fine motor skills

· Ability to adapt to changes in temperature due to changing weather conditions

· Ability to bend, stoop, reach, crouch, walk, kneel, push, and twist repeatedly

· Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand

BENEFITS (Start Day One of Employment)

· Health Insurance

· Dental Insurance

· Vacation, Sick, & Personal Time, Paid Holidays

· Vision

· 403b Retirement Plan

· Flexible Spending and Dependent Care Accounts

· Company Paid Short- and Long-Term Disability

· Company Paid $50,000 Life Insurance Policy

· Free Meals in the Kripalu Dining Hall

· Discounted Purchases in the Kripalu Shop and for Healing Arts Services

· Yoga Classes, and the opportunity to participate in Kripalu Programs

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