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Customer Service Representative
2 months ago
A global financial services company is seeking a Customer Service Representative for their office in Columbus, OH.
Position Description
- Handle incoming phone calls regarding various service inquiries on bank accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
Preference for 1 of the following criteria:
- College Degree
- Previous contact center experience
