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Senior Field Property Adjuster

2 months ago

Virginia Beach, United States Capstone ISG Inc Full time
Job DescriptionJob DescriptionDescription: Capstone ISG Inc. was founded in 2003 and is dedicated to providing accurate and high-quality claims services to insurance companies, government, and the Lloyds market. With a goal to become the nation's top adjusting company, Capstone is expanding nationwide and looking for talented Field Adjusters to join their team in Philadelphia, PA. Capstone values quality, consistency, and experience as they continue to grow and serve their clients with the best technology and customer service.

Position

This is a full-time Location Based remote role for a Senior Field Property Adjuster. The Senior Field Property Adjuster will be responsible for handling property claims, adjustments, and insurance claims in and the Philadelphia, PA area. Additionally, the Senior Field Property Adjuster will investigate and evaluate property claims to determine coverage, liability, and damages. They will document all claim activity to support the claim file and work with clients and other adjusters to resolve any claim issues.


Benefits Include:

  • Competitive salary with annual raises
  • Quarterly performance bonuses
  • Medical, Dental, Vision
  • 401 (k)
  • Short and Long Term Disability
  • Life Insurance
  • Sick, Vacation and Holiday Pay
  • Fitness Membership Reimbursement
  • Company paid training

Primary Responsibilities:

  • Conducts field investigations to resolve residential and commercial property claims of increased size and complexity.
  • Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure.
  • Adjusts all elements of Commercial and Personal Lines Property Loss claims of varying levels of severity and complexity with minimal supervision.
  • Sets loss reserves.
  • Prepares written reports by collecting and summarizing information required by client.
  • Maintains expected case load.
  • Maintains company reputation and integrity of work product by complying with federal and state regulations and service standards.
  • Maintains professional and technical knowledge through continuing education.
  • Assists/Mentors less-experienced adjusters with claims handling when requested.
  • Participates in special projects or performs duties in other areas if requested.
  • Documents damage and prepares written estimates using Xactimate software.
  • Engages and manages consultants/independent contractors to assist in determining facts, causation, damage and exposure.
  • Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication.
  • Prepares accurate, clear, thorough and concise reports and letters to clients to explain findings, conclusions and recommendations with minimal guidance.
  • Negotiates settlement of claims of varying complexity with minimal supervision.
  • Travels to loss locations in assigned territory.
  • Maintains accurate, thorough notes, journal entries and time and expense records as required.
  • Maintains adjuster license(s) when required.


Requirements:
  • Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience.
  • Minimum Five (5) years’ experience successfully handling various types of property claims. Homeowners and Commercial preferred.
  • Minimum Five (5) years’ experience successfully preparing accurate and detailed damage estimates using Xactimate.
  • Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims.
  • Must have valid driver’s license.

Skills and Competencies:

  • Ability to work in a high volume, fast paced environment managing multiple tasks with minimal supervision.
  • Ability to provide excellent service to policyholders and clients.
  • Ability to efficiently operate a computer and related claims and business software.
  • Effective analytical and problem-solving skills necessary to make decisions and resolve conflict with minimal supervision.
  • Excellent verbal and written communication skills.
  • Excellent attention to detail.
  • Strong analytical and mathematical ability.
  • Ability to work independently in a virtual environment when required.
  • Excellent organizational and time management skills.

Physical Demand Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, auto travel is required.

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a vehicle. Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Ability to work in a confined or restricted area. Kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, etc. as is required to inspect claims. Ability to work outdoors, exposed to all weather conditions.


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