Customer Service Agent

3 weeks ago


New York, United States Cogent Infotech Corporation Full time
Job DescriptionJob Description

Title: Customer Service Agent
Location: Brooklyn NY 11238

Duration: Contract

Duties:

  • Respond to inquiries about the HCV program/app
  • Perform data entry to maintain records/requests
  • Perform other duties assigned by management

Skill set:

  • Strong phone and verbal communication skills along with active listening
  • Previous experience in a customer support role
  • Familiarity with utilizing call center systems
  • Ability to manage time effectively and adhere to specified handle time.
Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.

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