Automotive Service Advisor

3 months ago


Frankfort, United States John's Auto Service and Repair Full time
Job DescriptionJob Description

Are you the best new addition to our team?

Purpose of Position:

The purpose of the Service Advisor is to have a responsible and dependable person able to operate the daily business of the front counter and manage the daily sales activities, either in association with, or in the absence of the business owner.

Qualifications:

A Service Advisor must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to sell recommended service; manage and motivate the company’s production personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner.

Service Advisor must also have the ability to manage and control the technical productivity as well as be productive themselves per responsibilities listed below.

What kind of benefits does John’s Auto Service provide?

Here is the deal -- you provide us with your exceptional expertise in all things automotive and we will give you an outstanding salary with benefits that include:

  • Great pay, health care benefits, paid vacation, paid holidays, etc.
  • Weekends off.
  • A clean, modern, well-lit working environment.
  • Up to date software.
  • Low-key, hassle-free work environment.
  • A great customer base that trusts us with their vehicles.
  • We enjoy each other’s company, and we actively listen to team feedback on ways to improve our processes.

Areas of Responsibility:

The Service Advisor is responsible for assisting or performing in the absence of the business owner all the daily productivity in the business. This responsibility includes but is not limited to: a dedication to the company’s mission statement, to employee development, to company profitability and to 100% customer satisfaction. Also, responsible for following the company policies and procedures as outlined here.

Specific Duties:

• Answer Phones

• Customer Service – scheduling, greeting, check-in & check-out process, building estimates and ordering parts

• Facilities Maintenance: cleaning front office, customer area & restroom. Outside clean-up.

• Filing

• Parts & core returns

• Shipping and Receiving

• Errands as assigned

• Perform other tasks related to the position as assigned.

• Maintain a clean and organized work space.

Specific Duties in Absence of Owner:

  • Primary phone Operator
  • Schedule Customer’s for work as requested
  • Coordination of production & monitor work flow through the shop to insure customer promise times are met
  • Customer service and sales interaction
  • Exiting scheduling, next maintenance scheduling, and recording all declined and recommended services in POS
  • Handle customer inquiry and complaints in an ethical manner


#hc70078

  • Frankfort, United States John's Auto Service and Repair Full time

    Job DescriptionJob DescriptionAre you the best new addition to our team?Purpose of Position:The purpose of the Service Advisor is to have a responsible and dependable person able to operate the daily business of the front counter and manage the daily sales activities, either in association with, or in the absence of the business owner.Qualifications: A...


  • Frankfort, Kentucky, United States Neil Huffman Automotive Group Full time

    Join Our Team as an Automotive TechnicianAbout Us:The Neil Huffman Automotive Group is a reputable family-owned dealership with over 53 years of experience in the automotive industry. We are currently expanding our service department and are looking for skilled technicians to join our dynamic team.Position Overview:We are seeking dedicated technicians who...


  • Frankfort, Kentucky, United States Neil Huffman Automotive Group Full time

    Neil Huffman Automotive Group is seeking skilled Lube Service Technicians to join our dynamic team in a high-energy setting.Compensation: UP TO $1,000 SIGN-ON BONUSKey Responsibilities:• Assess fluid levels in steering systems, power steering reservoirs, transmissions, differentials, rear axle housings, and suspension components.• Verify tire air...


  • Frankfort, Kentucky, United States Neil Huffman Automotive Group Full time

    Neil Huffman Automotive Group is actively seeking a dedicated full-time technician specializing in GM vehicles who takes pride in their craftsmanship and will contribute to our growing dealership. Our achievements and expansion are largely attributed to the skills, intelligence, creativity, and commitment of our team members.Key Responsibilities:Demonstrate...


  • Frankfort, Kentucky, United States BMW Full time

    Position OverviewJoin the esteemed BMW Family as an Automotive Service Technician. This role involves engaging in diagnostics, repairs, and maintenance for both customer and dealership vehicles.Key ResponsibilitiesDiagnostics and Repairs: Utilize advanced automotive diagnostic technologies to identify and resolve vehicle issues.Repair Orders: Efficiently...


  • Frankfort, Illinois, United States Valvoline Instant Oil Change Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer Service: Provide warm and friendly...


  • Frankfort, Kentucky, United States Neil Huffman Auto Group Full time

    Position OverviewNeil Huffman Auto Group is seeking a skilled Lube Service Technician to join our dynamic team in a high-energy setting.Key Responsibilities:Evaluate fluid levels in steering mechanisms, power steering reservoirs, transmissions, differentials, rear axle housings, and suspension components.Assess tire air pressure.Change oil and air filters as...

  • Automotive Technician

    3 weeks ago


    Frankfort, Kentucky, United States Neil Huffman Auto Group Full time

    Job OverviewWe are seeking a skilled Automotive Technician to join our team at Neil Huffman Auto Group. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues.Key Responsibilities:Perform routine maintenance and repairs on vehiclesDiagnose and troubleshoot complex vehicle problemsCollaborate...

  • Service Advisor

    6 months ago


    Frankfort, United States M&K Truck Centers Full time

    Job DescriptionJob DescriptionAssist in the operation of managing a profitable service department through productive staffing, strong customer satisfaction (CSI score) cost controls, setting and meeting objectives with high initiative for change and control of service activity. The Service Advisor provides advice to customers regarding vehicle...


  • Frankfort, Kentucky, United States Neil Huffman Auto Group Full time

    Neil Huffman Auto Group is actively seeking a dedicated and skilled full-time Honda Automotive Technician to join our growing team. Our dealership's success hinges on the expertise, creativity, and commitment of our employees. Incentives: We offer competitive sign-on bonuses of up to $5,000 for experienced Honda technicians. KEY RESPONSIBILITIES: Demonstrate...


  • Frankfort, United States First Student Full time

    Join Our Team: At First Student, we take pride in being a dedicated family of over 60,000 professionals committed to safely transporting millions of students and passengers daily. Our esteemed brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our workforce is at the forefront of safety and innovation, continuously implementing...


  • Frankfort, Kentucky, United States Meineke Full time

    Job SummaryMeineke is seeking a skilled Automotive Technician to join our team. As a leader in the automotive aftermarket, we are committed to providing high-quality repair work to our customers.Key ResponsibilitiesDiagnose problems in a timely mannerRepair vehicles and test drive for quality controlKeep the work area neat and cleanRequirementsExperience in...


  • Frankfort, Indiana, United States Midas - Touch of Gold Full time

    Compensation: $15 per hour; exceeding $40K annually.Company Overview: At Midas - Touch of Gold, we are committed to delivering exceptional service to our customers' vehicles through thorough inspections, precise diagnostics, and effective repairs. Our team leverages the expertise gained from ASE Certifications and extensive automotive repair...


  • Frankfort, Indiana, United States Midas - Touch of Gold Full time

    Become a Part of Midas - Touch of GoldWhat We Offer:401(k) plan with employer matchingBonuses based on performanceAttractive salary packageComprehensive health, dental, and vision coverageGenerous paid time offOpportunities for training and professional growthEmployee discounts on servicesMidas - Touch of Gold is looking for enthusiastic entry-level...


  • Frankfort, Kentucky, United States Neil Huffman Auto Group Full time

    Join Our Team as an Automotive Customer Service CoordinatorNeil Huffman Auto Group is in search of a dedicated Automotive Customer Service Coordinator to enhance our service department. The successful candidate will play a crucial role in managing online service inquiries, responding to incoming calls, and ensuring a positive experience for our clients at...


  • Frankfort, United States Valvoline Instant Oil Change Full time

    Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled...


  • Frankfort, Kentucky, United States Neil Huffman Auto Group Full time

    Position OverviewNeil Huffman Auto Group is seeking a skilled Express Lube Specialist to join our team.Key Responsibilities:Evaluate fluid levels for steering mechanisms, power steering reservoirs, transmissions, differentials, rear axle housings, and suspension components.Monitor tire air pressure.Replace oil and air filters as needed.Drain engine oil from...


  • Frankfort, Indiana, United States Midas - Touch of Gold Full time

    Compensation: Hourly Wage plus Commission & Bonuses; $45-$65K+ AnnuallyCompany Overview: At Midas - Touch of Gold, we are committed to delivering exceptional services for customer vehicles, focusing on inspection, diagnosis, and repair, leveraging the expertise gained through ASE Certifications and extensive automotive repair experience.Position Overview: We...


  • Frankfort, United States Midas - Touch of Gold Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insurance$55-65,000 Salary plus Monthly BonusesImmediate OpeningApply TodayInterview Today or TomorrowStart ImmediatelySalary plus an uncapped bonus!!! Great income potential for a true...


  • Frankfort, United States Midas - Touch of Gold Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceSalary Plus Bonuses! $55-60K SalaryPlus Monthly Bonus!Immediate OpeningApply TodayInterview TomorrowStart Immediately!Looking for a top performing manager...