Current jobs related to Customer Success Manager - Scottsdale - Audience Republic
-
Customer Success Manager
5 days ago
Scottsdale, United States Investorlift Full timeJob DescriptionJob DescriptionSalary: At Investorlift, the success of our clients is paramount to the continued success of our data driven SaaS platform, and every interaction with our clients will lead to a greater depth of understanding of the tools available to them to leverage the power of our platform. As a Customer Success Manager, you will be the...
-
Customer Success Manager
2 months ago
Scottsdale, United States Reputation.com Full timeWhy Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation is...
-
Customer Success Manager
3 weeks ago
Scottsdale, United States Arcoro Full timeWhy Arcoro? Want to make an impact? We do too. Come join our team of bridge builders. With full-time hybrid work (2 day minimum) in Scottsdale, Arizona, Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software. We are proud to offer an unmatched employee...
-
Customer Success Manager
3 months ago
Scottsdale, United States Arcoro Full timeWhy Arcoro? Want to make an impact? We do too. Come join our team of bridge builders. With full-time hybrid work (2 day minimum) in Scottsdale, Arizona. Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software. We re proud to offer an unmatched employee...
-
Customer Success Manager
3 weeks ago
Scottsdale, United States PayPal Full timeAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...
-
Customer Success Manager
3 months ago
Scottsdale, United States CDM Media USA Full timeJob DescriptionJob DescriptionSalary: CDM Media is an award-winning global B2B technology marketing, events and media firm that specializes in engagement with C-level executivesOur live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other custom marketing services let C-Level executives cut through the noise and get down to...
-
Customer Success Specialist
4 weeks ago
Scottsdale, United States Reputation.com Full timeWhy Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation...
-
Customer Success Manager
3 weeks ago
Scottsdale, United States Early Warning Services Full timeCome build the next-gen fintech at Early Warning, network operator of Zelle, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and...
-
Customer Success Manager
3 months ago
Scottsdale, United States Early Warning Services Full timeCome build the next-gen fintech at Early Warning, network operator of Zelle, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and...
-
Customer Success Manager
4 days ago
Scottsdale, United States PayPal Holdings, Inc. Full timeCSM Job Description Summary You will be the primary owner of strategic relationships with key leaders in merchant organizations. You will uncover and address servicing roadblocks and mitigate escalations while identifying new and cross-sell/upsell op Manager, Relationship, Technical Support, Customer, Sales, Escalations, Business Services
-
Customer Success Specialist
2 months ago
Scottsdale, United States Reputation.com Full timeWhy Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation...
-
Sr. Manager of Sales and Customer Success
2 weeks ago
Scottsdale, United States Wise Pelican Full timeLocation: Scottsdale, AZJob Type: Full-Time, In-personReports To: Head of OperationsAbout Us: Wise Pelican is a leading provider of marketing technology solutions for real estate agents and small businesses, specializing in direct mail and printed products. We are dedicated to empowering real estate professionals with innovative tools to enhance their...
-
Sr. Manager of Sales and Customer Success
5 days ago
Scottsdale, United States Wise Pelican Full timeLocation: Scottsdale, AZJob Type: Full-Time, In-personReports To: Head of OperationsAbout Us: Wise Pelican is a leading provider of marketing technology solutions for real estate agents and small businesses, specializing in direct mail and printed products. We are dedicated to empowering real estate professionals with innovative tools to enhance their...
-
Senior Customer Success Strategist
1 week ago
Scottsdale, Arizona, United States Penn Foster Inc Full timeAbout UsPenn Foster Inc. is a leading provider of online education and workforce development solutions. Our mission is to empower individuals and organizations through accessible and innovative learning experiences.At Penn Foster, we believe in the transformative power of education. Our platform offers a diverse range of programs designed to help learners...
-
Customer Success Advocate
1 week ago
Scottsdale, Arizona, United States National Pool Partners Full timeNational Pool Partners (NPP) is a collective of enterprises dedicated to enhancing the pool service sector and ensuring a pleasurable pool ownership experience. We are eager to grow our team with individuals who embody the following traits: Optimistic Client-focused with a dedication to serving others and achieving outcomes ProactiveAs a valued team member,...
-
Senior Lead Customer Success
2 months ago
Scottsdale, United States Penn Foster Inc Full timeDescription: Who We Are Bakkt is a trusted digital asset platform that enables consumers to buy, sell, store, send and spend digital assets. Bakkt’s platform, is available through the Bakkt App and to partners through the Bakkt platform. Bakkt was founded in 2018 with a unifying vision: to connect the digital economy. We power commerce by enabling...
-
Customer Success Agent
3 months ago
Scottsdale, United States Kennard Associates Full timeJob DescriptionJob DescriptionJob Title: Customer Success Agent - HVAC & PlumbingLocation: Scottsdale, AZCompensation: $24 - $28.75 / hourly Customer Success Agent Job Description:As a Customer Success Agent specializing in HVAC and Plumbing, you will play a pivotal role in enhancing customer satisfaction, building long-term relationships, and ensuring the...
-
Customer Success Advocate
4 days ago
Scottsdale, Arizona, United States National Pool Partners Full timePosition OverviewNational Pool Partners (NPP) is a collective of organizations dedicated to enhancing the pool service sector and ensuring that pool ownership is a pleasurable experience. We are eager to grow our team with individuals who exhibit the following traits:Optimistic attitudeCustomer-focused with a dedication to serving others and achieving...
-
Owner Success Manager
4 weeks ago
Scottsdale, United States GoodNight Stay Full timeJob Description Why Good Night Stay? Goodnight Stay is the premier luxury corporate and vacation rental management company, utilizing cutting-edge technology and leveraging its 25 years of experience to provide an unparalleled experience through thoughtful curation and design, high standards of excellence, and impeccable customer service. Our team is...
-
Owner Success Manager
1 month ago
Scottsdale, United States GoodNight Stay, LLC Full timeJob DescriptionJob DescriptionDescription:Why Good Night Stay?Goodnight Stay is the premier luxury corporate and vacation rental management company, utilizing cutting-edge technology and leveraging its 25 years of experience to provide an unparalleled experience through thoughtful curation and design, high standards of excellence, and impeccable customer...
Customer Success Manager
2 months ago
Audience Republic is an all-in-one CRM & marketing platform for events & venues. Our customers are some of the largest names in the world — including events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RUFUS DU SOL, ODESZA, and Flume.
We are a fast growing technology startup in B2B SaaS, and have raised $12m in funding.
What will you do?
- Identify up-sell and cross sell opportunities and deliver against set renewal & expansion targets (North America and Europe)
- Manage a Book of Business end to end, from onboarding, engagement (3/6/9 month check ins), Success Reviews, WIPs and Renewals
- Range of customers - segment engagement based on high touch/low touch/strategic
- Preemptively identify customers that are at risk of churn and work on churn save
- Assist customers launch marketing campaigns and ensuring they are using best practices
- Ensure our customers are getting value from our platform and have a clear understanding of their pain points and KPI’s they are trying to achieve with Audience Republic.
✅ You are someone who
- Has at least 2 years experience in Customer Success for a SaaS company
- Has experience working in a startup environment
- Self Starter, Startup experience with a solution mindset. Each CSM runs their Book of Business as they would their own company.
- Experience in the music or events industry - would be nice to have but not a must
- Is based in East Coast Canada
Why you will love it here
- You will be part of building something BIG
- You’ll work with GREAT people who genuinely CARE about their work, want to be here, and are smart, motivated, driven and energized.
- What you work on every day makes a BIG IMPACT on the business and your role will be critical in the success of the company.
- Have the ability to contribute product ideas regardless of what team you are in.
- Big opportunity accelerate your career growth faster than almost anywhere else (if you want it and are willing to put in the work)
- Want to work in a high autonomy environment, and recognise that this also requires accountability and transparency on both sides.
How do we work?
- #Customer Obsessed - You'll be obsessed with our customer, becoming an expert on their problems and how to solve them. You'll be focused on contributing to an amazing experience for our customers.
- #Raise The Bar - You are always pushing the boundaries of what you are capable of. You'll be constantly improving and levelling up your skills.
- #Massive Impact - You think like an owner, and always focus on making an impact on collective goals, not just your own individual goals.
- #Hungry & Humble - You really want it, are resilient and tenacious. You have a strong work ethic, but also have the humility to receive feedback, or be open to new approaches.
remote work
