Teller Service Representative

1 month ago


State College, United States Penn State Federal Credit Union Full time
Job DescriptionJob Description

If you are passionate about providing exceptional service to customers and have a strong interest in the banking industry, we encourage you to apply for the position of Teller Services Representative.

All candidates must be able to pass a background check and have good credit.

We are seeking a dedicated and customer-oriented Teller Services Representative to join our team; you will be responsible for providing exceptional service to our members and assisting them with their financial needs. This is a great opportunity for individuals with strong communication skills and a passion for helping others.

Duties:

- Assist members with various financial transactions, including deposits, withdrawals, and loan payments

- Open new member accounts and provide information on all Credit Union services

- Perform account maintenance tasks, such as updating contact information and resolving account discrepancies

- Educate members on the benefits of our products and services

- Build strong relationships with members to understand their financial goals and provide personalized recommendations

- Handle member inquiries and resolve any issues or concerns in a timely manner

- Utilize retail math skills to accurately process transactions and balance cash drawer

Experience:

- Previous experience in a customer service or sales role, preferably in a banking or financial institution

- Ability to effectively communicate complex financial information in a clear and understandable manner

- Proficiency in using computer systems and software applications

 

Company DescriptionPenn State Federal Credit Union is a financial institution that has been in the State College area for over 60 years. We provide a wide range of financial products and services to the Penn State community.Company DescriptionPenn State Federal Credit Union is a financial institution that has been in the State College area for over 60 years. We provide a wide range of financial products and services to the Penn State community.

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