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Parts Operations Specialist

2 months ago

Woodcliff Lake, United States Hired by Matrix Full time $25
Job DescriptionJob Description

What You'll Do:

  • Maintain all functions of the National Workshops Parts Department/Area (ordering parts, maintaining proper inventory, dispatch parts, deliver parts, ship parts to Warranties as requested).
  • Nature and scope of main accountabilities:
    • Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition, and submit order as required
    • Stock incoming inventory in the correct location
    • Keeps accurate records of special-order parts
    • Establishes individual parts inventory levels and balances them for maximum turnover
    • Maintain the parts department in clean and orderly manner
    • Set up orders for daily shipment, delivery, or pick-up
    • Verify "will call" and "back-order" files weekly and return to vendors, or stock those items not required
    • Receives and ships parts in accordance with company policies; hazmat and/or dangerous goods certifications
    • Assists service drive employees in selecting parts needed for repairs in process
    • Ensures all parts entering and exiting the Parts Department are accounted for and processed in accordance with company policies
    • Maintains inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock
    • Ensures that all parts are properly tagged so that the dealership recovers full credit from Warranty Parts Returns
    • Completes all documents, forms and reports in accordance with company policy

What You Bring:

  • Qualifications:
    • High School or Equivalent.
    • 2 - 3 years Parts department retail or warehouse inventory control experience
  • Knowledge and Skills:
    • Computer literate (Excel, Word, PowerPoint, general computer knowledge)
  • Ability to
    • Effectively communicate verbally and in writing
    • Read and comprehend written instructions and information
    • Confront and resolve difficult customer service situations
    • Demonstrated customer service skills
    • General knowledge of automotive parts and vehicle mechanical operations
    • Must be able to lift heavy packages (parts/tires)
Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.