Customer Service Representative

2 weeks ago


Jamaica, United States Aviation & Transportation Management Solutions Full time
Job DescriptionJob Description

Why You Want To Work Here:

We are the leading provider of transportation management and aviation solutions. This position offers you the opportunity for a stable long-term career with a growing organization. We provide global support and looking for someone who is a quick learner with strong problem-solving skills. 

Responsibilities for Logistics Specialist:

  • Dispatch shipments to ensure on-time delivery, while maintaining cost targets
  • Communicate and update clients through phone email correspondence while developing lasting relationships
  • Schedule pick-ups and deliveries, optimizing cost and time
  • Adjust price quotes according to cost and location
  • Order entry as needed for product transfers or customer orders
  • Manage domestic and international freight shipments
  • Prepare export documents
  • Approve freight invoices
  • Maintain a high standard of ethics and integrity
  • Gain a sufficient understanding of the industry and customers

Qualifications for Logistics Specialist:

  • Four-year Bachelor’s degree completed or in progress
  • Experience and interest in transportation/ logistics preferred
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Tech-savvy, knowledge of Microsoft Office - Excel, Word, and PowerPoint
  • Demonstrate a strong sense of teamwork
  • High degree of attention to detail
  • Willingness to work the evening shift

Schedule: 

  • At least 1 weekend day (Tues - Sat or Sun - Thurs)

  • Hours: 3 PM to 11 PM or 11 PM to 7 AM

  • Training hours: M-F 9AM to 5PM 



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