Veterinary Client Service Representative

3 weeks ago


Alvin, United States Veterinary Clinic Full time
Job DescriptionJob Description

We are seeking a Veterinary Client Service Representative to join our team You will be responsible for helping customers by providing product and service information, entering patient information in computer database, answering busy phones and scheduling appointments.

Responsibilities:

  • Check in animal patients
  • Receive payments from customers at check out
  • Enter patient information accurately in computer database
  • Handle customer inquiries
  • Provide information about products and services
  • Answer telephone and direct callers to appropriate staff
  • Schedule and confirm appointments
  • Greet all customers in person and over phone promptly with a friendly, warm and professional demeanor
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Must love animals
  • Must display a positive, friendly and professional demeanor at all times
  • Previous experience in customer service, sales, or other related fields
  • Must be a motivated self-starter
  • Ability to prioritize and multitask
  • Excellent clear and precise written and verbal communication skills
  • Outstanding computer skills
  • Ability to schedule appointments 
  • Ability to file alphabetically
  • Show compassion for animals and animal parents
Company DescriptionPrivately owned, well established veterinary clinic offering superb veterinary care with a personal touch, while preserving a small town feel with big city access.Company DescriptionPrivately owned, well established veterinary clinic offering superb veterinary care with a personal touch, while preserving a small town feel with big city access.

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