Customer Service Representative

4 days ago

Strongsville, United States Area Temps, Inc. Full time
Job DescriptionJob Description

A manufacturing company is seeking a Customer Service Representative to join their team. Work hours are Monday through Friday 8:30 a.m. to 5 p.m.

Job Duties:

  • Enter orders and look up inventory
  • Give pricing and handle quotes
  • Maintain shipping documents
  • Communicate upbeat and professionally with customers via email and telephone
  • Trace daily orders through various carriers to make sure orders arrive to customers on time
  • Adjust orders at customer request when needed
  • Perform other office duties as assigned

Qualifications:

  • Must have previous Customer Service experience
  • Must have experience using Microsoft Office, QuickBooks, SalesForce, and Adobe while having accurate data entry skills
  • Must have an articulate, professional, and upbeat phone voice
  • Must have excellent customer service, organizational, and communication skills

Only candidates that can pass a background check and drug screen will be considered. Experience with shipping, bills of lading, and knowledge of the chemical industry would be huge.

Company DescriptionWith over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

The Area Temps Advantage

Full-Service Staffing:
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities.

City Search Applicant Network:
Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area.

Quality Employees:
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.

Personalized Service:
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.

Exceptional Value:
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.

Ongoing Training:
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.Company DescriptionWith over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.\r
\r
The Area Temps Advantage\r
\r
Full-Service Staffing:\r
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities. \r
\r
City Search Applicant Network:\r
Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area. \r
\r
Quality Employees:\r
We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments. \r
\r
Personalized Service:\r
On-site visits help our account representatives create solutions that are specifically tailored to each client company's needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer. \r
\r
Exceptional Value:\r
From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value. \r
\r
Ongoing Training:\r
Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results we deliver.

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