Customer Support and Fulfillment Specialist
1 week ago
We are a supplement and body care Company seeking a highly motivated and detail-oriented individual to join our team as a Customer Support and Order Management Associate. In this role, you will be responsible for providing excellent customer service to our customers and managing the order processing and fulfillment process.
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat promptly and professionally
- Assist customers with order placement, tracking, and resolving any order-related issues
- Communicate with the warehouse and shipping team to ensure timely and accurate order fulfillment
- Manage and maintain customer accounts and order histories in our customer management system
- Monitor inventory levels and coordinate with the warehouse team to ensure products are in stock and available for purchase.
- Collaborate with the marketing and product development teams to stay up-to-date on product information and promotions.
- Continuously improve customer service processes and procedures to enhance the customer experience.
- Other role-relevant responsibilities will apply.
Requirements:
- High school diploma or equivalent, some college coursework preferred
- 2+ years of experience in customer service or order fulfillment, preferably in a supplement or e-commerce industry
- Strong verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a high level of accuracy
- Proficiency with Microsoft Office, apple devices, and experience with customer management systems
- Knowledge of the supplement industry and body care products preferred
- Positive attitude and a willingness to learn and grow with the company
- Consumer goods customer support experience is preferred
- eCommerce experience preffered
If you are passionate about customer service and have strong attention to detail, please submit your resume and cover letter for consideration.
Company DescriptionGreen Gorilla is a California-based personal care wellness brand prioritizing healthy choices and natural wellness. Our USDA-certified products reflect our commitment to ethical practices, innovation, and inspiration. Full-time employees are eligible for benefits such as medical, 401k, PTO, and employee discounts.Company DescriptionGreen Gorilla is a California-based personal care wellness brand prioritizing healthy choices and natural wellness. Our USDA-certified products reflect our commitment to ethical practices, innovation, and inspiration. Full-time employees are eligible for benefits such as medical, 401k, PTO, and employee discounts.-
(Junior) Marketing Specialist
1 week ago
Agoura Hills, United States CareerBuilder Full timeThe (Junior) Marketing Specialist is responsible for delivering custom marketing programs to support NovaBACKUP in achieving their growth and revenue targets. They will develop and execute multi-touch, multi-channel, field, and account-based programs that drive and accelerate the pipeline. Responsibilities: Manage development and execution of an integrated...
-
IT Support Specialist
7 days ago
Auburn Hills, United States CareerBuilder Full time** US Farathane, LLC** ** IT Support Specialist** Auburn Hills, MI 48326 **US Farathane** has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse and knowledgeable Management Team and dedicated Associates, US Farathane has continued to...
-
Customer Experience Technical Specialist
1 week ago
Auburn Hills, United States Whisker Full timeWhisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that...
-
Customer Service Specialist
7 days ago
Woodland Hills, United States Origin Management, inc. Full timeAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU ! We work with nationally recognized telecommunications companies in the local Woodland Hills area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well. We...
-
Website Support Specialist
4 days ago
Auburn Hills, United States Akkodis Full time***POSITION IS HYBRID in Auburn Hills, MI***The Akkodis development team specializes in creating and managing the design templates for dealer websites, which allows dealers to showcase their inventory and engage with potential customers via website leads. As a Website Support Specialist, you will play a crucial role in providing technical assistance and...
-
IT Support Specialist
7 days ago
Beverly Hills, United States Regent Services Full time**IT Support Specialist** at Regent, L.P. Beverly Hills, CA Regent is a global private equity firm focused on acquiring businesses and realizing exponential growth through operational improvements and strategic capital deployment. MCO is the operational infrastructure of Regents portfolio companies and an integral part of the overall firms approach to value...
-
Customer Experience Specialist
1 week ago
Vernon Hills, United States Search Made Easy Full timeJob DescriptionJob DescriptionJob Overview:We are seeking a dedicated and meticulous Customer Experience Specialist to join our Client's team. This role is pivotal in managing internal account functions, supporting our remote Account Managers, and ensuring the smooth operation of sales order processes. The position requires strong attention to detail,...
-
Customer Service Specialist
5 days ago
Lake in the Hills, United States Village of Lake in the Hills Illinois Full timeThe purpose of this position is to provide front-line customer service to the general public regarding services provided by the Village. Duties include but are not limited to answering inquiries and resolving issues, by phone, email and in person. Th Customer Service Specialist, Customer Service, Specialist, Retail, Records
-
Credit Support Specialist
1 week ago
Farmington Hills, United States Comerica Full timeCredit Support SpecialistCredit Support Specialists have a foundational impact on the organization with a responsibility to own and manage credit-related data within the bank. Our Credit Support Specialists perform various key departmental functions, including reporting, loan covenant & statement tracking, risk rating, credit reviews and credit file...
-
Fellow, Partnerships Design
Found in: beBee S US - 3 days ago
Agoura Hills, United States teamworkonline Full timeAs the Los Angeles Rams build their organization and brand in the Southern California region, they are looking for a Partnerships Design Fellow to assist the Rams front office in creating impactful corporate partnership presentations, sales material/collateral, and other supporting Rams branded material including partner and social media graphics. Candidates...
-
Fellow, Partnerships Design
Found in: beBee jobs US - 4 days ago
Agoura Hills, California, United States teamworkonline Full timeAs the Los Angeles Rams build their organization and brand in the Southern California region, they are looking for a Partnerships Design Fellow to assist the Rams front office in creating impactful corporate partnership presentations, sales material/collateral, and other supporting Rams branded material including partner and social media graphics. Candidates...
-
Technical Support Specialist
Found in: Resume Library US A2 - 1 week ago
Farmington Hills, Michigan, United States Coretek Services Full timeAbout Coretek We are a leading Infrastructure and Security as a Service Solution Provider dedicated to empowering organizations with cutting-edge technology solutions. We are Microsoft’s #1 Ranked Cloud Solution Provider (CSP) in the US and provide a Microsoft centric suite of cloud solutions as well as providing hybrid datacenter solutions leveraging...
-
Estimating and Procurement Specialist
1 week ago
Campton Hills, United States Sepire Full timeCompany Overview Sepire is a marketing services and communications distribution company specializing in complex, compliance driven solutions for its' clientele. We are a technology forward company focused on delivering automation solutions in a highly secure environment. Our multi-channel communications services include contact management, printing, mailing,...
-
Customer Support Associate
1 week ago
Bloomfield Hills, United States At Home Stores LLC Full timeJob Description From $14.00/hour The Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assigned by store management. Key Roles and Responsibilities Provides customers with a positive shopping experience....
-
Digital Content Coordinator
Found in: beBee jobs US - 1 week ago
Agoura Hills, California, United States Joni and Friends Full timeDuties: Coordinate content requests for website and digital channels Administrate incoming content and web requests within Asana and OutlookMaintain content calendars and execute digital content planning within AsanaAssist in documenting digital best practices for the ministryDesign, strategize, and publish digital content on WordPress/AvadaCoordinate...
-
IT Support Specialist
2 weeks ago
Farmington Hills, United States MalaceTEK Full timeJob DescriptionJob DescriptionAs a technical support specialist, it will be your job to enhance the capabilities of computer systems so that the business can run smoothly. You will work with whichever department needs your expertise and make any necessary tweaks or recommendations.Duties and Responsibilities:Assesses the potential of systems via...
-
Customer Support Representative
4 days ago
Penn Hills, United States Upstream Management Full timeJob DescriptionJob DescriptionThe consumer comes first within the hospitality industry, and that is no exception at Upstream Management. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative,...
-
Digital Content Coordinator
2 weeks ago
Agoura Hills, United States Joni and Friends Full timeJob DescriptionJob DescriptionDuties: Coordinate content requests for website and digital channels Administrate incoming content and web requests within Asana and OutlookMaintain content calendars and execute digital content planning within AsanaAssist in documenting digital best practices for the ministryDesign, strategize, and publish digital content on...
-
Logistics Assistant
1 week ago
Agoura Hills, United States Joni and Friends Full timeDuties Under the supervision of the Manager, Logistics and Facilities support the overall objectives of Joni and Friends’ Logistics department. Perform duties and responsibilities including, but not limited to: + Product picking, packing, and labeling of orders + Counting, shrink wrapping, folding, copying, and collating manual projects + General...
-
Customer Service Specialist
2 weeks ago
Fountain Hills, United States Shadrach Plumbing & Cooling Full timeJob DescriptionJob DescriptionShadrach Plumbing & Cooling, Fountain Hills, AZ. We are Hiring a Customer Service Specialist / HVAC Service Dispatcher to join our team!We are a family owned and operated residential and light commercial plumbing and AC company, serving Fountain Hills and the surrounding Valley of the Sun communities.Be a part of our growing...